TUV Rheinland

Joining TÜV Rheinland means working for one of the world’s leading testing, inspection, and certification service providers with more than 25,000 employees globally. Our employees are our most important asset. That is why we invest in their development and offer competitive pay, multiple health insurance plan options, and a 401(k) with up to 6% company match. At the same time we live an international, team-oriented culture characterized by respect, collegiality and openness. This enables our employees to develop their potential, apply new knowledge and methods directly - and plan a long-term career with real opportunities for advancement.

SUMMARY:

The Inside Sales Representative, as an integral part of TUV Rheinland’s sales team, will partner with Sales Executives and Account Managers to drive new business through cold calling and follow-up activities in support of their assigned business line and territories. The Inside Sales Representative role requires a motivated self-starter capable delivering results against sales goals and quota targets. He/she will be an active listener, ethical, driven, innovative, entrepreneurial, responsive and coachable. This position will be hybrid out of Boxborough, MA.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Drive the acquisition of new clients within the target market/specified industry. Efficiently and effectively qualify and process assigned leads into sales opportunities
• Leverage knowledge of TUV Rheinland’s services and market position to communicate with prospective clients.
• Initiate telephone and email contact with prospective clients using outbound lead generation techniques.
• Prospect leads and generate new contacts.
• Oversee pipeline of sales leads and new account opportunities.
• Produce sales of additional services to existing customers. Increase awareness of TUV services
• Maintain log of contacts and sales activities.
• Work with Sales Team to develop and improve scripting and delivery.
• Maintain knowledge of TUV services to communicate with prospective clients.
• Provide administrative sales support and work on special projects.
• Perform other duties as assigned.

QUALIFICATIONS & REQUIREMENTS:

Knowledge, Skill, & Abilities

• Exceptional verbal and written communication skills.
• Exceptional customer service skills.
• Ability to adapt, contribute and succeed in a fast-paced, rapidly changing, services sales environment.
• Demonstrate TIC Industry fluency in order to answer questions regarding our services and effectively map services/offerings to prospect/customers’ pain points/needs.
• Professional selling strategies and processes, consultative selling strategies.
• Strong time management and organizational discipline.
• Effective problem-solver, able to recognize and redirect approach as needed to achieve desired outcomes. Sense of resolve.
• Experience making cold calls and delivering sales scripts to potential customers.
• Ability to translate and convert articulated and latent customer needs to sales.
• Knowledge and/or experience with CRM database tools and MS Office Suite preferred.
• Exceptional interpersonal and listening skills; ability to develop trust and professional relationships with prospects, customers and team members.

Education

Associate’s Degree or equivalent education and/or experience. Bachelor’s degree preferred.

Experience

• 2 years of sales experience preferred but not required.
• Computer literacy required including Microsoft Office applications.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• Office environment

Equipment Used

• Personal Computer

Travel Required

>10%

TUV Rheinland North America EEO Statement

As a global business, TUV Rheinland North America relies on diversity of culture and thought to deliver on our goal of Creative People, Practical solutions serving our client needs, and ensures nondiscrimination in all programs and activities in accordance with Title VI and VII of the Civil rights Act of 1964. We continuously seek talented, qualified employees in our world-wide operations regardless of race, color, sex/gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law. TUV Rheinland North America is proud to be an Equal Employment Opportunity/ Affirmative Action Employer/ Federal Contractor desiring priority referrals of all protected veterans for job openings.