This position is responsible for supervising production within the Pre-Production (Data Entry, FTC/Frame Supply, Trace, Outsource, Stockroom and Mailroom) departments by planning, directing, and coordinating activities of Pre-Production employees. While ensuring quality goals and customer needs are met, under direction from the Pre-Production Manager and or Lab General Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Monitor, schedule, and maintain pre-production activities by coordinating employees, equipment, and customer demand with Pre-Production Manager.
- Plan daily assignments of employees to ensure on-time product delivery.
- Work closely with employees to ensure proper training and cross-training is provided to employees on all processes and equipment, and ensure standard operating procedures are followed.
- Coordinates manpower, under the guidelines of the Pre-Production Manager and the laboratories LGM.
- Participate in the interviewing and hiring process at the Pre-Production Managers request for open positions within the department to ensure the most qualified candidates are selected; assist with training once hired.
- Daily running, monitoring and managing of department station reports as defined by the Pre-Production Manager.
- Troubleshoot and resolve issues regarding job trays from all departments
- Assist in all areas of the Pre-Production department were needed, be able to move according to departmental workflow.
- Participate in and enforces Safety Rules & Regulations to assure compliance.
COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
- Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in group problem solving situations. Uses reason even when dealing with emotional topics.
- Customer Service – Works with Customer Service to manage difficult or emotional situations. Responds promptly to Customer Service customer needs. Solicits feedback to improve service. Responds to requests for service and assistance. Meets commitments.
- Interpersonal Skills - Focuses on solving conflict, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Remains open to others' ideas and tries new things.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification. Responds well to questions. Participates in meetings.
- Teamwork - Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Able to build morale and group commitments to goals and objectives. Supports everyone's efforts to succeed.
- Delegation - Delegates work assignments. Matches the responsibility to the person. Gives authority to work independently. Sets expectations and monitors delegated activities. Provides recognition for results.
- Leadership - Exhibits confidence in self and others. Inspires and motivates others to perform well. Effectively influences actions and opinions of others. Accepts feedback from others. Gives appropriate recognition to others.
- Managing People - Includes staff in planning, decision-making, facilitating, and process improvement. Takes responsibility for subordinates' activities. Makes self available to staff. Provides regular performance feedback. Develops subordinates' skills and encourages growth. Solicits and applies customer feedback (internal and external). Fosters quality focus in others. Improves processes, products, and services. Continually works to improve supervisory skills.
- Quality Management - Looks for ways to improve and promote quality. Demonstrates accuracy and thoroughness.
- Business Acumen - Understands business implications of decisions. Displays orientation to profitability. Demonstrates knowledge of market and competition. Aligns work with strategic goals.
- Diversity - Shows respect and sensitivity for cultural differences. Educates others on the value of diversity. Promotes a harassment-free environment. Builds a diverse workforce.
- Ethics - Treats people with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values.
- Organizational Support - Follows policies and procedures. Completes administrative tasks correctly and on time. Supports organization's goals and values. Benefits organization through outside activities. Supports affirmative action and respects diversity.
Physical ReQUIREMENTS
While performing the duties of this job, the employee is required to sit, talk, hear and do repetitive motions for at least 2 to 5 hours. The employee must be able to stand, walk, lift, carry, push, and pull for at least 2 hours. The employee must able to lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
QUALIFICATIONS
Education
- High School Diploma or GED
Experience
- 3 - 5 years of inventory experience preferably in an optical setting
- 2 - 4 years of management experience
Knowledge, Skills and Ability
- Ability to communicate effectively in English, both verbally and in writing with a variety of people. Bilingual (Spanish) desirable
- Knowledge of a Perpetual Inventory System
- Must be familiar with safety and regulatory compliance
- Must be able to direct, coordinate, evaluate the activities of employees
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources, leadership techniques, production methods, and coordination of people and resources
- Using logic and reasoning to identify strengths/weaknesses of alternative solutions, conclusions or approaches to problems in order to choose the most appropriate one
- Understanding of lens availability
- Must be able to work overtime.
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- 7000 Sunwood Dr NW, Ramsey, MN, 55303, US
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