US Mobile

About US Mobile

US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That’s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity for customers in the US.

At the core of it all, our people are the driving force behind our success. We’re one collaborative, driven, and empowered team on a mission to build a product that makes the lives of our customers easier.

About the Role

As a Talent Acquisition Specialist, you will be at the forefront of building US Mobile’s most valuable asset, its people. You'll own and optimize the full recruitment lifecycle, with a focus on sourcing and hiring top-tier talent for our Product Experience Analyst role. In partnership with HR, Ops, and L&D, you’ll help design and execute scalable hiring strategies that ensure our teams are equipped to deliver an outstanding customer experience.

This role calls for a proactive, data-informed recruiter who thrives in a fast-paced, high-growth environment and is passionate about shaping the future of talent at US Mobile.

Key Responsibilities

Talent Sourcing & Outreach

• Proactively source, engage, and nurture top candidates through creative sourcing strategies (social platforms, events, referrals, etc.)
• Build and maintain talent pipelines for future hiring needs, including outreach to university programs and relevant networks.

Candidate Screening & Experience

• Conduct initial screens and assessments to evaluate candidates for both role fit and culture alignment.
• Champion an outstanding candidate experience through timely communication, transparency, and structured interview processes.

Stakeholder Collaboration

• Partner with hiring managers across departments to define role requirements, build interview panels, and align on success criteria.
• Collaborate with Ops to forecast hiring needs monthly, ensuring workforce planning stays on track.
• Work closely with L&D and Admin teams to ensure a smooth transition from offer acceptance to onboarding.

Process Optimization & Reporting

• Maintain organized recruitment documentation including interview feedback, scorecards, and funnel data.
• Regularly analyze recruitment metrics to identify bottlenecks, track diversity efforts, and improve time-to-hire.

Employer Branding

• Represent US Mobile at career fairs, virtual events, and university programs to strengthen our employer brand.
• Contribute to building marketing materials and campaigns that highlight our culture, mission, and career opportunities.

Requirements

• Bachelor’s degree in Human Resources, Business, or a related field.
• 3+ years of experience in talent acquisition or recruitment, ideally in a high-growth or tech-driven environment.
• Strong interpersonal and communication skills with the ability to influence stakeholders at all levels.
• Proficiency in ATS tools (e.g., Lever) and sourcing platforms (LinkedIn Recruiter, etc.).
• Passion for people, culture, and delivering a candidate experience that reflects our values.

Nice to have

• Prior experience hiring for customer experience or support roles.
• Familiarity with data-driven recruitment practices and hiring analytics.
• A proactive mindset with the ability to thrive in ambiguity and fast-changing priorities.

What US Mobile Offers

Competitive Above-Market Salary: We recognize and reward exceptional talent.

Comprehensive Health Coverage: Medical plans to keep you and your family covered.

Meals & Snacks Allowance: Enjoy food and snacks allowance to keep you energized.

Vibrant Startup Culture: Work in an agile, innovative, and supportive environment that encourages growth and flexibility. We deeply care about our customers and employees alike.

Join USM to help shape an organization that values people at its core.

If you’re passionate about Talent Acquisition and excited about making a meaningful impact, we’d love to hear from you!

Apply Now and be part of a team that’s redefining the customer experience and workplace culture at US Mobile.