Group O

The AI Automation & Integration Analyst is a hands-on technical role focused on building, deploying, and maintaining AI agents and automated workflows. Reporting to the Director of Competitive Intelligence, this position will execute on the company's AI strategy by developing solutions primarily using Copilot Studio and Azure AI. This position is responsible for developing supervised agentic workflows with human-in-the-loop oversight to enhance manual processes and integrate with systems like Microsoft Dynamics 365.

With support from leadership, this role is positioned to grow into a role with greater responsibility in company-wide AI adoption by contributing to the documentation and refinement of AI policy and best practices. You will not be inheriting a legacy system; you will be a key builder of our foundational AI systems, helping to construct the future from the ground up. If you are passionate about applying AI to solve real-world business problems and want a role where you can see the direct impact of your work every day, this is your chance to grow with us.

Key Responsibilities

Essential Functions:

• Builds and deploys agentic AI tools and workflows, providing technical support to business teams on their use.
• Works with business units, under the guidance of the Director of Competitive Intelligence, to gather requirements for AI-driven automation projects.
• Supports operational and sales teams by demonstrating the functionality of developed AI agents and their relevance to internal and client requirements.
• Collaborates with product and operational teams to prototype, develop, deploy, and track new AI agents and workflows using Copilot Studio and Azure AI to automate tasks, improve quality, and enhance productivity.
• Serves as a key technical resource for agentic AI, assisting teams with tool usage and helping to maintain documentation on best practices and ethical guidelines.
• Monitors the performance of deployed AI agents, tracking key metrics and reporting on effectiveness to support optimization efforts.
• Stays current with developments in Copilot Studio, Azure AI, and related technologies to continuously improve development techniques and the effectiveness of deployed solutions.

Expected hours of work:

• Monday-Friday

Travel:

• Based on business need but very infrequent

Job Qualifications

Education/Certifications:

• Bachelor’s degree or equivalent experience in Computer Science, Data Science, Information Systems, or a related quantitative field.

Experience:

• 2+ years of demonstrable, hands-on experience architecting, developing, deploying, and monitoring AI applications in a professional environment.
• Proven, practical experience building end-to-end AI solutions with Microsoft Copilot Studio, the Microsoft Power Platform (Power Automate, Power Apps), Azure (AI Studio/Logic Apps), or equivalent software.

Skills and Qualifications:

• Strong proficiency in integrating AI solutions with enterprise systems, APIs, and diverse data sources.
• Direct experience with ERP systems (Microsoft Dynamics 365 preferred) is a significant advantage.
• Capacity for innovative thinking combined with technical proficiency for development and monitoring tasks.

Preferred Skills and Qualifications:

• Hands-on experience with:
  • Integration of AI agents with ERP systems such as Microsoft Dynamics 365 Finance & Operations, internal databases, and/or financial data sources.
  • Software Development in languages such as Python, C#, or JavaScript for custom AI extensions and model training.
  • Azure AI services, including Cognitive Services, Azure OpenAI, and Responsible AI frameworks addressing governance and bias mitigation.
• Intellectual Curiosity & Drive: A demonstrable passion for AI, evidenced by personal projects, contributions to open-source communities, or continuous learning in adjacent fields (e.g., other cloud AI platforms, open-source models). You are a builder and a learner at heart.
• Relevant certifications such as Microsoft Certified: Azure AI Engineer Associate, Power Platform Functional Consultant, or other relevant certifications.

Physical Requirements : N/A

Benefits

• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• 401(k) Plan with Company Match
• Generous Paid Time Off
• 10.5 Paid Holidays
• Career Development Opportunities

About Group O

At Group O, it’s our employees who we value most. That’s why we provide a supportive environment where employees are given every opportunity to excel. Group O offers a wide variety of careers with room for professional growth and advancement, and we are always looking for motivated individuals to join our team. At Group O, our employees’ health and well-being is equally as important as the work they perform. We back up that philosophy by providing a competitive benefits package that supports now and for their future.

In 1974, Bob Ontiveros saw an opportunity to live the American dream and build a company for himself and his family. 50 years later, the packaging company he originally founded out of the back of his station wagon - Group O is ranked by the United States Hispanic Chamber of Commerce as one of the top five Latino-owned businesses in the country. Group O has gained prestige for helping Fortune 500 companies like Samsung, Michelin, Caterpillar, and PepsiCo turn their most complex business challenges into centers of profitability and efficiency. Headquartered in Milan, IL, Group O employs over 1,200 employees.

Group O is committed to providing equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, and sexual orientation. If you require accommodations to participate in the job application process, please contact recruiting@groupo.com, we will work with you to meet your needs. Information provided by applicants will be treated with the utmost confidentiality. We respect your privacy and will handle your application data in accordance with our privacy policy.

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