Fusion BPO

Ready to take your leadership skills to the next level? Fusion CX is hiring Team Leaders for our Silang site! Step into a role where you’ll drive team performance, inspire excellence, and shape a culture of collaboration in a dynamic BPO environment. If you’re passionate about coaching, achieving targets, and fostering a high-performing team, this is your chance to lead and grow in a company that values people, impact, and career development. Explore this top employment opportunity in Silang today and be part of a global CX company.

Job Description

What you will do as a team leader in Silang:

• Lead, motivate, and support a team of agents to meet and exceed performance targets.
• Monitor daily performance metrics and conduct regular coaching sessions.
• Handle escalations and ensure client satisfaction.
• Foster a culture of accountability, engagement, and teamwork.

Job Requirements

Skills and experience needed to succeed as a team leader in Silang:

• Proven experience as a Team Leader in a BPO or similar setting.
• Strong leadership, coaching, and communication skills.
• Willing to work onsite in Silang.
• Can start immediately or on short notice.

Work Setup: Onsite

Start Date: Immediate

Why Join Fusion CX?

At Fusion CX Silang, your leadership has a real impact. Every day, you’ll guide your team, influence workplace culture, and contribute to organizational success. As a Team Leader, you’ll thrive in an environment that balances performance with people:

• Competitive compensation and performance recognition.
• Opportunities for professional growth and career advancement.
• Supportive management and collaborative team culture.
• Positive, engaging onsite work environment that celebrates employee contributions.

If you’re exploring Team Leader jobs in Silang, seeking BPO leadership roles, or looking for rewarding employment opportunities in the Philippines, apply today and grow your career with Fusion CX.