HighRadius

Job Description – Manager, Procurement

Responsible for management of commercial and contractual aspects within the IT spend category.

A key part of the role includes developing and maintaining successful relationships with suppliers, peers, and internal business partners.

Key Responsibilities

• Manage end to end commercial and procurement aspects within all IT categories like Hardware, Software, Outsourcing Services, Cloud and SAAS.
• Ensure proper spend categorization.
• Lead and execute end to end strategic/tactical projects, apply proper sourcing approach (single/sole sourcing/ competitive bidding) depending on scope & business requirements, draft detailed statement of work (SOW) covering performance measures- KPIs/ metrics, SLAs, acceptance criteria, commercials, risk/reward provisions etc.
• Manage senior stakeholders and establish relationships
• Advise internal business partners on end-to-end procurement process, policies, templates, RACI, deal risks, and possible risk mitigation steps as part of procurement process or contracting. Articulate pros and cons of, and requirements for various commercial & engagement model options (e.g. managed capacity, managed outcome, managed services, gain-share etc.) for a particular deal.
• Ensure full Procure-to-Contract compliance with all applicable sourcing processes, policies, etc.
• Independently execute RFP / RFQ processes for assigned categories including Contract negotiation, Vendor Selection, Contract Awarding.
• Define and implement plans in line with category strategy, decision trees, play book. Leverage appropriate procurement/ sourcing tools.
• Consolidate supplier base and pursue, where relevant, alternative sources ensuring uninterrupted supply of services, delivered in a cost effective and quality manner.
• Conduct periodic market research for assigned category, incl. monitoring of market trends and supply/demand factors, legal dictates to help in the decision making process to meet the strategic goals of the organization. Answer contract commercial / rate card / legal / business term inquiries on existing contracts.
• Establish regular communications with the key internal business partners, to ensure agreement and adoption of category strategies, on-going review of activities undertaken and maintenance of strong client service. Lead proactive Contract Renewal/ Expiry reviews, and re-source or amend per internal strategy.
• Accurate and continuous collection and reporting of projects managed, contracts concluded and their associated expenditure and financial impacts.

Qualification:

• Minimum 8 to 10 years of experience in sourcing or procurement.
• Significant experience of procurement/ sourcing and contracting for Cloud Services.
• Understanding of how to analyse a category cost structure
• Strong negotiation and influencing skills, at same and higher level of organization.
• Experience or good understanding of electronic procurement/ sourcing tools (Ariba, Ivalua, PeopleSoft, etc.).
• Strong understanding of end-to-end Source/ Procure-to-Pay processes and tools.
• Experience working within a very strong compliance and regulatory culture, driving policies and procedures, both internally and externally.
• Strong risk and control culture and an understanding of Supplier Screening programs with the ability to evaluate and mitigate any associated potential business risk.
• Strong presentation skills, including experience using Excel pivot tables and PowerPoint to support analytical techniques and presentation of data.
• Ability to extract detailed procurement requirements from internal business stakeholders, and to translate business requirements into contract language.
• Ability to proactively identify material, unmitigated business or contract risks on a particular deal, to articulate effectively to stakeholders, and to find appropriate solutions.
• Tenacious and resilient approach. Skilled in building relationships; confident, firm, empowering and positive in his/her attitude towards people and of personal stature and reputation to ensure ready acceptance within the company and to create a favourable representation of the company department internally and to external parties.
• Collaborative style, including experience navigating through matrix organizational responsibilities, organizational change, and working across all global regions, global time zones and teams to elicit successful and collaborative approaches and solutions.
• Proactive, hands-on approach and strong organizational skills with capability to manage an increasing book of work over time and the ability to juggle multiple priorities and types of work.
• Excellent English communication skills (verbal & written, incl. contracting) required
• Engineering Graduate

Target Industries for Candidates

• IT
• IT/IS
• Banking
• BPO / Management Consultancy