Brightstar Lottery

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Overview:

We are seeking a highly motivated individual with a background in technical English (e.g. technical translation/ localization/internationalization, the creation of technical documentation, requirements engineering or software solution analysis) to join the Lottery Product Management team as a Product Owner.

Reporting to the Product Manager for Draw Game Management you will initially be involved in working with our lottery clients and engineering teams to ensure customizations to the Draw Game Management products made for a specific customer are fit for purpose and meet contractual obligations. You will oversee the development of the customer-specific product customizations from start to finish, working to elicit and identify business requirements, identify new functionality and enhancements, negotiate scope and subsequently assist the engineering team in delivering a solution that meets customer needs. You will also make sure the customizations are documented in a consistent way so that they could subsequently be implemented in the base product.

As you gain in-depth knowledge of Brightstar’s Draw Game Management portfolio, cross-product dependencies and integrations through delivery to customers, you will become more involved in working with our customers and engineering teams to own, shape and drive the products we create, including our cloud roadmap. You will have the autonomy to oversee the scope of product releases ensuring development is carried out against a well-refined, prioritized feature backlog. Your role will be key in ensuring product development is focused on work items that provide maximum value aligned with product strategy.

Location:

This position is a hybrid role based in our Technology Centre in Warsaw, Poland, with the possibility of full remote work for the right candidate after successful onboarding.

What we value:

• Active listening and conceptual thinking. Enthusiasm for learning about and communicating new technology and concepts.
• Commitment to quality and accuracy in communication and writing, with the potential to translate complex technical subjects into clear, concise requirements suited for the intended audience.
• Ability to prioritize, adapt, and operate in unstructured environments as part of a fast-moving team.

What you bring with you:

• Excellent communication (English C2), presentation, and interpersonal skills, with the ability to influence and collaborate effectively across business and technology organizations.
• Excellent organizational skills and attention to details.
• Ability to meet deadlines and work under moderate supervision.
• Ability to proofread the work of colleagues and identify discrepancies.
• Ability to travel internationally (up to 20% of time).
• Ability to work across multiple time zones internationally if required.

What you will be doing:

• Customer Demonstrations - Conducting product demostrations and workshops as part of the requirements management process.
• Requirements Elicitation - Gathering and understanding requirements from various sources: technical documentation, formal proposals and contracts, stakeholders (including customers, end users, and international business stakeholders).
• Requirements Analysis - Analyzing the gathered requirements to ensure they are clear, complete, consistent, and testable.
• Requirements Specifications - For customer delivery, documenting the analyzed requirements in a clear and concise format, often in a Functional Requirements Document, leveraging standard tools such as Word, Polarion X or Jira. Additionally, for product development, developing product specifications including in-depth capability and feature descriptions as well as fully elaborated user stories.
• Requirements Management – Tracking and managing changes to requirements throughout the software development lifecycle.
• Collaboration – Working closely with other draw game management team members, including product managers, other product owners, developers, and testers to ensure a shared understanding of the product requirements. Cross-capability collaboration with teams outside draw game management will also be a key to success.
• Enhance Customer Support – Providing continuous guidance and assistance to customers, fostering product engagement and maximizing its usage.

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Brightstar is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. Brightstar is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

For more information, please visit www.brightstarlottery.com.