Beijing
Field Service Engineer
YOUR OPPORTUNITY
one filler mech from customer
YOUR MISSION
- Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications
- Properly handle, check and transfer equipment non-conformities
- Prepare Job Progress Chart and technical reports in reference to carried-out activities
- Ensure ultimate internal and external customer satisfaction
- Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules
- Report after sales opportunities detected on Customer site
- Coach junior colleagues on the on-site behaviour, technical activities, troubleshooting and reporting deliverables
- Report to the ISM for team site activities
- for Global product support FSEs Level 2 & 3
- Support Global Product Training in the creation, update and revision of technical questionnaires related to FSE
- Qualification Program
- Act as "Assessor" of the FSE/s subject to qualification program during the practical assessment module, mainly
- at the customer site, releasing the relevant evaluation report on time/in full.
YOUR PROFILE
- 3 years experience in field activities
- Experience in the beverage industry
- Consolidated technical background such as Mechanical, Automation, Electrical or Process
- Knowledge of Sidel Portfolio is a plus
- Aseptic knowledge is a plus
- Able to travel (up to 90% in international environment)
By applying to this vacancy, the applicant acknowledges and agrees to the processing of his/her personal data included in the job application.
Read Full Description