Stagwell

Overview

Assembly Digital Commerce (ADC) is the E-commerce division of Assembly. We deliver exceptional media and digital commerce tools, services and solutions to accelerate and fuel brand performance in an online world. As ADC, we were built to accelerate and transform digital-first experiences connecting a brand to its consumers anywhere and everywhere they are. With a team of over 2,300 highly-skilled professionals, in 35 markets globally, ADC leverages in-house AI-driven data and technology in both commerce and media to to fuel growth that makes brands perform and drives measurable business outcomes.

As proud member of Stagwell, the challenger network built to Transform Marketing, we are committed to purposeful action, leading the way in social and environmental impact within the agency realm.

brandnewgalaxy.com

Responsibilities

• Client Relationship Management – Maintain and develop strong relationships with key clients, acting as the main point of contact; be an expert they can rely on and trust in terms of digital recommendations.
• Strategic Support – Ensure proper strategic guidance for the client, with support and collaboration with the assigned strategist.
• Project Management – plan & oversee project execution, ensuring timely execution and alignment with client goals.
• Contribute to delivering financial goals - craft the client relationship and selling strategies to deliver yearly financial goals
• Issue Resolution – Troubleshoot and resolve client concerns related to online product presentation and performance.

Role

Key challenges to be met in this role:

• Managing Multiple SPOCs & Projects – Balancing priorities and expectations across various SPOCs and projects.
• Handling Client Expectations – Managing diverse client needs while delivering high-quality e-merchandising solutions.
• Keeping Up with E-commerce Trends – Adapting to rapidly changing digital merchandising trends.
• Troubleshooting & Problem-Solving – Quickly resolving issues that occur during project execution.
• Clear communication - Communicating clearly and confidently with teams and clients across global markets.

Requirements

• At least 3 years of experience in a digital or e-commerce agency, preferably in Client Service or Project Management
• Proficiency in English (both written and spoken, C1)
• Experience in working with global Client
• Proven team management record
• Ability to collaborate with cross-functional teams (e.g., design, strategy) and deliver on agreed timelines with minimal supervision
• Excellent organizational skills, attention to detail, and ability to follow processes and execute project tasks on time
• Working knowledge of preparing briefs, estimating costs, creating project timelines, managing workflows, and meeting deadlines
• Strong communication skills
• Technical curiosity and a strong interest in online marketing
• Very good command of MS Excel and MS PowerPoint
• Working with international clients
• Familiarity with project management tools ( Monday, Asana or similar)

Desired

• Knowledge of ecommerce content types (written and visual content)
• Hands-on experience with e-commerce platforms (Amazon, Allegro, eBay, Zalando or others)

Benefits

• Hybrid work opportunity - 2 days per week from the office in Warsaw or Poznań
• Workation up to 60 days per calendar year on the EU territory
• Private medical insurance
• Access to Multisport card (paid fully by the Employee)
• Employee Referral Program
• Access to wellbeing platform
• Access to language learning platform
• 1 additional day of paid leave for volunteering purposes per calendar year
• I nternal and external training opportunities
• No dress code

What makes this a great opportunity?

• Global Exposure: Work directly with some of the world's biggest FMCG brands, gaining hands-on experience with global, regional, and local stakeholders.
• Fast-Track Learning: With expert guidance and structured onboarding, you'll quickly level up your knowledge of ecommerce strategy, project management tools, and content performance tracking.
• Impact from Day One: You'll play a key role in shaping how top-tier brands appear across online retail channels-your work will be visible and meaningful.
• Mentorship & Collaboration: Join a supportive team where your voice matters and where you're encouraged to bring ideas, improve processes, and grow your client relationships.
• Long-Term Growth: Whether you want to deepen your expertise in client services, digital commerce, or strategy, this role sets a strong foundation for advancing your career within a leading digital agency.

Our Recruitment Process

• Recruiter phone screen
• Online interview via MS Teams
• Recruitment task
• 2nd interview

Pursuant to Article 24(6) of the Law of 14 June 2024 on the Protection of Whistleblowers, we would like to inform you that Pathfinder23 sp. z o.o. has implemented an Internal Procedure for Reporting Violations of the Law and Follow-up.