Wayfair

The salary range for this position is $161,000 - $172,500 per year. The base salary offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units will be provided as part of the compensation package.

This is a hybrid position located in our Boston HQ. M-Th are in office and Friday's are remote.

At this time, Wayfair will not sponsor applicants for this position for the following work visas: F1-OPT, STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.

Who We Are

To win in the home goods space, Wayfair has to regularly make tactical decisions to influence revenue trends and improve the customer experience, and also needs to keep a tight pulse on progress along strategic goals. To inform these, we require a deep understanding of trends in internal performance indicators, customer health and competitive developments. Wayfair’s Business Trends team is the C-suite’s right hand in steering revenue growth, monitoring performance drivers, and surfacing tactical and strategic opportunities in real time.

We are looking for a Senior Manager who will own the revenue performance narrative for Wayfair’s North American business with a focus on wayfair.com, combining sharp analysis of input metrics with executive storytelling that shapes weekly leadership decisions. In this role, you will tightly partner with Commercial, Operations, and Technology leaders in understanding the impact of recipe input metrics (e.g. ship speed, availability or price levels) on revenue performance, surface and prioritize revenue improvement opportunities across both immediate and long-term horizons, and align on narratives which are shared in our weekly status report to the C-suite. You will also closely collaborate with the Head of CompIntel in understanding competitive trends driving revenue, the Head of Business Trends Advanced Insights in expanding the Business Trends toolkit and advancing use cases for GenAI / agentic AI, and with our Data Engineering team in improving our foundational data platform. This role reports to the Director of Business Trends & Competitive Intelligence.

This role offers an opportunity to shape the revenue agenda of a Fortune 500 e-commerce leader, with visibility and impact at the highest levels of the company. The ideal candidate combines strong analytical acumen, an ability to tie different data inputs to a consistent narrative and strong cross-team collaboration to influence both short and long term revenue tactics.

What You'll Do

• Partner with the Director of Business Trends to craft a weekly C-suite update that drives decisions on short- and mid-term revenue priorities with a focus on wayfair.com.
• Collaborate with key leaders across Commercial (e.g. Pricing, Category Management, Marketing, Promotions), Operations (e.g. Logistics, Service) and Technology (e.g. in relation to site load speed or tech-driven site issues) in improving input metrics and forming a narrative on trends which flow into the weekly C-suite update.
• Identify and analyze connections between wayfair.com, wayfair.ca, our SRBs (e.g. Birch Lane) and our luxury brand (Perigold), highlighting key similarities and differences in e.g. customer mix and seasonal approach.
• Support the GM of wayfair.ca in understanding revenue drivers and making the connections to the US business. Ensure ongoing reporting cadence for the SRBs (e.g. Birch Lane) whilst staying fluent on key revenue trends across these stores.
• Build a 6-18 months roadmap outlining our plan to improve the positioning of Business Trends as the connective tissue across Commercial, Operations and Technology. This includes continuously improving our modeling of input metrics and macro factors to predict revenue performance.
• Collaborate with the Head of Business Trends Advanced Insights and the Head of CompIntel in advancing joint OKRs.
• Develop and maintain tracking of macroeconomic trends (e.g., housing market), ensuring external drivers are systematically factored into revenue performance analysis.
• Oversee and refine dashboards and guide enhancements to predictive models that inform decision-making, ensuring analytical rigor while leveraging a global analyst team for execution.
• Present findings confidently to senior stakeholders across the US and global business.
• Act as the go-to expert for performance insights across the North American business with a focus on wayfair.com.
• Provide dotted-line leadership to a global analyst team, ensuring quality, consistency, and scalability of dashboards and data foundations.

What You'll Need

• 5+ years’ experience in investment banking, M&A, corporate finance or private equity preferred.
• Bachelor’s degree with a focus on economics, math, statistics, engineering, business or related field is a plus
• Exceptional communication skills, with proven experience presenting to senior executives or clients and shaping decisions through clear, data-driven narratives.
• Ability to connect macroeconomic and competitive factors with internal performance drivers to anticipate revenue shifts.
• Proven ability to lead and mentor junior talent, ensuring analytical excellence and narrative consistency.
• Proven track record in driving results along a set of key output metrics and OKRs.
• Strong analytical skills – ability to develop analytical hypotheses and assumptions, use data software to conduct analyses, and synthesize findings.
• Strong business acumen – ability to understand how various parts of the business interact, and how Business Trends fits in.
• Thrives in high-stakes, fast-paced environments; resilient, adaptable, and comfortable driving clarity from ambiguity.
• Advanced Excel / Google Sheets skills; Experience with SQL or Google Big Query is a plus but not required.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.