Holiday Inn Express & Suites Sarasota East

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS/RESPONSIBILITIES

• Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
• Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

The Holiday Inn Express & Suites Sarasota I-75 is conveniently located a short drive from the worlds #1 ranked beach, Siesta Key and easily accessible from I-75 exit 205 & the Sarasota-Bradenton Intl Airport (SRQ). Visitors can enjoy a day of air boat tours and alligator watching at Myakka State Park and be sure to take a tour of the John Ringling Museum where they will learn about all the circus history. While staying at the Holiday Inn Express & Suites Sarasota I75, guests can take in a Baltimore Orioles game during Spring Training or their AAA affiliate, Sarasota Orioles, only a few minutes away. Our South Sarasota hotel is close to both the Selby Aquatic Center and the Nathan Benderson Rowing Facility. If guests are looking to do some shopping, St. Armand's Circle is home to many of the world's more famous retailers. Our hotel is convenient to The Ringling College of Art & Design is nearby & ranked among the top 25 film schools in the US. All guests staying at our Sarasota, FL hotel will enjoy a free full hot breakfast, Fitness Center, sundry shop, outdoor heated pool & hot tub. Families & business travelers alike will appreciate our spacious guest rooms & available suites with sitting areas, refrigerators, microwaves, coffee makers & 32in LCD flat-panel HDTVs. For business travelers, The Holiday Inn Express & Suites Sarasota I-75 hotel provides modern conveniences like free high-speed Internet access, work desks, two-line speakerphones with voice mail, and a Business Center.

Application deadline for Colorado positions: