Syracuse University

Job # 042087

Department Code 31053-5122

Department Campus Safety and Emergency Services

Job Title Residential Safety Program Coordinator

Location Syracuse, NY

Pay Range $19.526 - $20.01 per hour

Pay Determination

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level S4

FLSA Status Non-exempt

Hours

Position works late night and early morning shifts, including weekends and holidays.

Hours may vary based on operational needs.

Job Type FT Academic

Campus Syracuse, NY

Unionized Position Code Not Applicable

Job Description

The Residential Community Safety Coordinator is an academic year, full-time hourly position that reports to the Residential Community Safety Supervisor. The Residential Community Safety Coordinator assists in providing effective coordination and supervision of Residential Community Safety Officers (RCSO) and student Residential Security Aids (RSA). These positions may also be assigned to provide health, safety and security functions at other University buildings and at residence hall entrance security posts and provide meal break coverage to RCSO and RSA staff.

Education and Experience

• High school diploma or GED required. Associates degree preferred.
• Supervisor experience is preferred.
• Must be able to obtain a New York State Security Guard license and meet department and New York State Security Guard Act standards and qualifications.
• Successful completion of a Field Training Program.
• Possess valid New York State driver’s license.
• Employment is contingent upon successful completion of a thorough background check, which includes employment history, character references, and a criminal records check.
• Candidates must submit to a pre-employment drug test and future random drug screening.
• Position work includes late night and early morning shifts, including weekends and holidays.

Skills and Knowledge

• Ability to work independently or as part of a team and the ability to interrelate with individuals from diverse backgrounds.
• Ability to be creative and innovative in solving issues and problems.
• Good customer service skills and proven oral and written communication skills are essential. Assertive and helpful personality necessary.
• Attention to detail, focus and alertness required.
• Skill in both verbal and written communication
• Skill in observing situations and ability to make quick decisions and act quickly when needed.
• Ability to use judgment and defuse an escalating situation.
• Skill in leading the work of others.
• Ability to be flexible with work schedule.
• Ability to be on call, as needed.

Responsibilities

• Responsible for upholding employee accountability and exhibits DPS values of dedication and service to the community; protection of life and property; trust and integrity; respectful interactions; and empathetic and ethical conduct.
• Interacts with students, provides leadership and mentoring during interactions.
• Ensures that proper post coverage is deployed for all residence halls.
• Conducts continuous rounds, responding to staff requests for required meal breaks.
• Ensures that all employees are held accountable for existing standard operating procedures; including those related to post assignments, issued equipment and professional behavior.
• Prepares written reports regarding unauthorized access, including creating incident reports and judicial complaints.
• Coordinates the work activities of student RSA workers and RCSO professional staff: participates in hiring; scheduling; training; coaching; documenting discipline cases (as directed by a supervisor).
• Documents, using computers and handwritten logs, activities and events occurring during a tour of duty.
• When called for assistance by public safety officers, documents incidents of disorder in residence hall entry ways and common areas.
• Provides crime prevention and personal safety tips.
• When assigned, attends floor meetings and provides safety program presentations.
• Performs the duties of a RCSO as assigned.
• Other duties as assigned.

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link https://www.sujobopps.com/postings/110300

Job Posting Date 07/28/2025

Application Deadline

Full Consideration By

Job Category Staff

Message to Applicants

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