Company Description
MAKE GREAT PIZZA — AND MORE — POSSIBLE
Be a part of the world's #1 Pizza company and watch your career grow!
Job Description
RESPONSIBILITIES
The Senior Operations Manager of Domino's Supply Chain Center is a key leadership role responsible for planning, organizing, and directing a diverse team of manufacturing and distribution team members in a fast-paced supply chain operation. This role serves as the #2 leader in the center and is a critical part of the succession pipeline for future Center Director roles. The ideal candidate is a strong leader of leaders, capable of driving operational excellence, fostering a high-performance culture, and maintaining positive employee relations.
SHIFT: Sunday - Thursday: 7AM - 5PM
COMPENSATION: The pay range for this position is $130,000 - $150,000 base salary plus bonus potential and is based on years of experience, qualifying skills, and scope of departments being led.
Main responsibilities
1. Team Member Engagement & Leadership Development
- Provide vision and direction to all team members within the Supply Chain Center.
- Develop measurable goals for each team member that drive results.
- Create a culture where exceptional people desire to work to their highest level and are appreciated for their performance.
- Foster individual relationships with each member of the team and ensure leadership accountability.
- Maintain a positive employee relations environment.
- Support the development of future leaders through coaching, mentoring, and succession planning.
- Interview, hire, evaluate, and resolve employee issues and concerns.
- Identify and implement incentive programs to improve productivity and job satisfaction.
2. Operational Excellence
- Lead a minimum of 3 functions: Dough Production & Sanitation, Warehouse, Transportation, Customer Service, or Maintenance.
- Drive EBITDA and profit-sharing performance through cost reduction and productivity improvements.
- Ensure adherence to quality, safety, and regulatory standards.
- Execute strategic initiatives and continuous improvement efforts.
- Serve as the acting leader in the absence of the Center Director.
3. Financial & Business Management
- Provide input for financial decisions and assist in establishing the annual operating budget.
- Identify cost-saving opportunities and review P&L statements to drive financial performance.
- Manage and monitor capital budgets and improvements.
4. Customer & Stakeholder Engagement
- Build strong partnerships with suppliers, franchisees, and store General Managers.
- Model solution-oriented behavior and best practices in service and relationship management.
- Promote inclusive behaviors and team collaboration to support the Domino’s brand.
Qualifications
- Minimum 5 years’ experience in distribution and/or manufacturing operations.
- Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred.
- Demonstrated leadership and supervisory experience in an operations environment.
- Proven ability to achieve results and lead high-performing teams.
- Strong desire and readiness to advance into a Center Director role.
- High integrity, self-discipline, and ability to serve as a role model.
- Excellent communication, organizational, and analytical skills.
- Proficiency in Microsoft Office and data analysis tools.
- Willingness to relocate and support a 24/7 operation with up to 20% travel.
Additional Information
Domino's Offers:
- Competitive wages
- Paid Holidays and Vacation
- Positive work environment
- Benefits on the first day of employment!
- 401k matching contributions
- 15% off the purchase price of stock
- Company bonus
- Referral bonuses
- Career growth
Domino's provides salary and benefit information for all job postings in Washington State. This transparency is part of our commitment to fair and equitable compensation practices. All questions or clarifications on the details above should be directed to TAOperations@dominos.com.
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