Department 00983 - CON INFORMATION TECHNOLOGY SVC Job Summary
We are seeking a skilled IT Project Manager with a strong background in managing technology initiatives within a higher education environment. The individual in this position works closely with other members of the team to provide technology support for stakeholders via ticketing system and zoom room style help desk. This role will lead the implementation of IT projects that enhance academic, administrative, and research operations. The ideal candidate will be adept at coordinating cross-departmental teams, managing stakeholder expectations, and delivering results that align with institutional goals.
See details at: https://benefits.utah.edu/
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Please apply at: https://utah.peopleadmin.com/postings/186211
Responsibilities
Project Leadership: Plan, execute, and close IT projects that support higher education objectives, including student information systems, research platforms, and administrative systems.
Technical Support: The individual in this position works closely with other members of the team to provide technology support for stakeholders via ticketing system and zoom room style help desk.
Stakeholder Collaboration: Work with faculty, staff, and administrators to define project requirements and priorities.
Resource Management: Allocate resources effectively and manage budgets for multiple projects.
Technical Oversight: Collaborate with technical teams to ensure projects align with institutional IT architecture and security standards.
Change Management: Address project scope changes while minimizing disruptions to academic and administrative workflows.
Performance Monitoring: Use metrics and tools to track project progress and deliver regular updates to leadership.
Risk Mitigation: Identify risks early and develop strategies to manage them.
Compliance: Ensure all projects adhere to regulatory, accreditation, and IT governance policies specific to higher education.
Continuous Improvement: Evaluate completed projects and implement lessons learned to refine future processes.
This job description is not a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking, moving and setting up equipment
Minimum Qualifications
Requires a bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience) and 4-6 years of experience in the field or in a related area.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Beneficial, but not required:
PMP, PRINCE2, or Agile certifications.
ITIL or higher education-specific certifications are a plus.
Experience managing projects in higher education.
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
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