University of Southern California

Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion.

We are seeking an Audio-Visual Technician II to join our rapidly growing team.

The Opportunity:

Provide knowledge and support for all audio-visual technology to deliver in-person, virtual/hybrid meetings and events in the conference centers and shared meeting spaces across the USC campus.

Provide the Audio-Visual team with the day-to-day functions of the audiovisual department and accountable for the set-up, operation, and strike of all audiovisual sets. Ensure the maximum in client service, operational efficiency, and profitability levels.

The Accountabilities:

• Provides audio-visual and multi-media technical services to faculty, staff and
• students. Instructs end users on procedures to follow regarding operation of
• equipment and use of educational materials.
• Delivers and picks up audio-visual and multi-media equipment. Installs and sets up audio-visual equipment as required. May troubleshoot problems during equipment operation, advise end users, and make necessary modifications to equipment.
• Tests and ensures equipment is in operable condition prior to delivery and
• installation. Maintains compliance with security and safety standards of all
• equipment.
• Operates, maintains, and repairs, or arranges for repair of, audio-visual and multimedia equipment. Schedules, coordinates, and prioritizes services and repairs of all equipment.
• May operate and maintain one or more stages/facilities in a school or academic department. May perform minor building maintenance in order to maintain stage(s)/facility(ies) in orderly, operable condition.
• Provide audio-visual support for in-person and virtual events/meetings, including: consulting with clients, streaming and production support; managing and operating audio-visual equipment to ensure quality; and setting up physical environment for Live In-person, Hybrid, Virtual meetings, Projectors, Monitors, LCD Display devices, Audio mixers, Speakers, Lighting, etc.
• Troubleshoot, verify, and document audio-visual and video conferencing issues and coordinate resolution with other technical teams and stakeholders.
• Perform work independently and with some supervision and direction.
• Maintaining a high level of professional appearance, demeanor, ethics, and image of self.

Other Duties:

• Problem analysis - ability to breakdown problems and find solutions
• Strong team player orientation
• Advanced Knowledge and experience with audiovisual set-ups and strikes
• Audio - microphones, speakers, sound systems, Digital mixers (Allen&Heath, QSC), etc.
• Video – Blackmagic Switchers, PTZ Cameras, projectors, screens, monitors, etc.
• Lighting – Intelligent Lighting, up lighting, basic lighting kits, stage lighting, etc.
• Computers - Advanced knowledge on PC and Mac software for streaming & web casting
• Intermediate Troubleshooting knowledge i.e. signal flow, configurations, etc.

The Qualifiers:

• Minimum Education: Associate's degree, Specialized/technical training, Combined experience/education as substitute for minimum education
• Minimum Experience: 1 year
• Minimum Field of Expertise: Specialized knowledge of and experience with audio-visual and multi-media equipment. Demonstrated interpersonal and communication skills.
• Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.

What We Prefer:

• Preferred Education: Bachelor's degree
• Preferred Experience: 2 years

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit http://benefits.usc.edu.

This support advocates employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

As an equal opportunity employer, USC values and promotes diversity, equity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!

The hourly rate for this position is $30.75. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions

Minimum Education: Associate's degree, Specialized/technical training, Combined experience/education as substitute for minimum education

Minimum Experience: 1 year

Minimum Field of Expertise: Specialized knowledge of and experience with audio-visual and multi-media equipment. Demonstrated interpersonal and communication skills.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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