Ovation Healthcare

Welcome to Ovation Healthcare!

At Ovation Healthcare (formerly QHR Health), we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.

The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare’s vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.

We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.

Ovation Healthcare’s corporate headquarters is located in Brentwood, TN. For more information, visit www.ovationhc.com.

GENERAL SUMMARY:

The Application Analyst provides advanced technical support and leadership for complex clinical and business applications, ensuring optimal performance and alignment with organizational needs. This role leads application administration efforts, coordinating team resources to analyze user needs, implement and optimize systems, and troubleshoot technical issues. The Analyst Lead provides mentorship and guidance to junior team members on complex challenges and subjects.

As a team leader, the Application Analyst Lead prioritizes tasks, manages work plans, and facilitates communication across teams to meet deadlines and resolve escalated issues. This position ensures seamless integration of applications with cross-functional systems and guides or leads projects or project tasks to successful completion.

DUTIES AND RESPONSIBILITIES:

• Strong working knowledge of hospital / ambulatory clinical and/or business workflows.
• Thorough understanding Epic MyChart workflows
• Perform expert-level system analysis, administration, and consulting.
• Translate clinical and business workflows into system configurations.
• Conduct comprehensive testing for system updates and integrations.
• Monitor system operations, maintain data integrity, and stay informed about emerging technologies to support healthcare advancements.
• Additional responsibilities may be assigned as required to support the organization's goals.

EDUCATION

• Bachelor's Degree or equivalent experience

CERTIFICATIONS/LICENSES

• Required: Certification in Epic MyChart and Ambulatory
• Required: Proven experience in MyChart build, including video visits, open/direct scheduling, questionnaires, MyChart billing, messaging, in basket, and proxy access.
• Preferred: Certification in Epic Cadence or Epic Welcome
• Preferred: Strong working knowledge of hospital / ambulatory clinical and/or business workflows.
• Clinical employees must maintain licensure appropriate to clinical education and training, without lapse. Epic Analysts must satisfactorily complete required Epic certification testing.
• If certification is required it must be maintained Epic/Onbase

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

• Primarily office-based with a typical business setting.
• Ability to sit for extended periods at a desk and work on a computer.
• Occasional standing, walking, and lifting of up to 15 pounds.
• Reliable high-speed internet connection is required for all remote/hybrid positions.
• Must have access to stable Wi-Fi with sufficient bandwidth to support video conferencing, cloud-based tools, and other online work-related activities.
• A HIPAA-compliant work environment is required, including a secure workspace free from unauthorized access or interruptions, no use of public Wi-Fi unless connected through a secure company-provided VPN, and compliance with all applicable HIPAA privacy and security regulations.

TRAVEL REQUIREMENTS:

• Occasional off-site visits to other company locations may be required.