The Exchange

Career Area

Hospitality and Restaurant Operations

Job Description

As a Food Service Worker at Charley’s, you’ll be up close and personal with our customers. Our cheesesteaks are grilled to order and our lemonade is top notch. You get to interact with our customer face-to-face in a way our other food concepts don’t. Our focus is on fun and giving the customer a great experience every time they visit- and you are the most important ingredient.

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.

So what can you expect as a Food Service Worker- Charley’s at the Exchange?

• Greet every customer with eye contact and smile in your authentic way
• Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them.
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
• Ensure customers have an extraordinary experience while shopping
• Complete transactions accurately and efficiently while engaging customers in appropriate conversation

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Job Qualifications

• Able to lift up to 45 pounds (occasional lifting over 50 pounds)
• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge

Additional Qualifications/Requirements

• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills
• Fast food experience preferred

Under designated supervision, prepares and serves simple foods and beverages. May operate an oven, deep-fat fryer, or other kitchen equipment in a situation where set procedures are followed and where cooking skills are not involved. This position requires associate to be friendly and passionately focused on delivering a personalized customer experience.

Number of Positions Remaining

1

Vacancy Number

H-006960-2025

Additional Qualifications/Requirements

AVAILABILITY NEEDED: MON-FRI: 1000-1730, SAT: 1000-1730, SUN: CLOSED.WITH PROPER NOTICE SCHEDULE MAY VARY DUE TO OPERATIONAL NEEDS.

Job Title

Food Service Worker

Employment Category

Intermittent

Job Grade

2

Job Tier

01

Job Qualifications

Education: High school or equivalent. Creditable job-related experience may be substituted for the education requirement on a 9 months for 9 months basis.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Supervisor

No

Facility Name

HUR MS CHARLY STK 2094

Salary Minimum

$18.04

Salary Maximum

$21.05

Exchange Location

United States - Florida - Hurlburt Field

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