JPMorgan Chase & Co.

Base Pay/Salary New York,NY $118,750.00-$187,500.00

Job Description

Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients’ needs.

As a Vice President Product Solutions Manager in Chief Data and Analytics Office (CDAO), you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.

As the Solutions Engineering VP within the firmwide Chief Data and Analytics Office (CDAO), you will be part of a team that advises firmwide teams in designing and integrating AI solutions within their application architecture. Your role involves learning and supporting the team in providing guidance and empowering clients to accelerate delivery of AI value. With a willingness to learn and develop communication and stakeholder management skills, you will contribute to building collaborative relationships with Product, Engineering, and Architecture teams across JPM Lines of Business, Corporate Functions, and Internal Fusion Product and Engineering Teams to drive priority outcomes.

Job responsibilities

• Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives.
• Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends.
• Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials.
• Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap.
• Assist in providing technical support to empower internal clients in designing and deploying Machine Learning, Gen AI, and Agentic systems.
• Learn to leverage ML experience to guide internal clients in their application development journey, considering performance, evaluation, monitoring, resiliency, and controls.
• Develop an understanding of firmwide standards for Model and Software Development Lifecycles and Information Security Controls.
• Learn to anticipate risks associated with machine learning solutions and prediction/classification systems and support strategies for mitigation.
• Support transparent cross-functional partnerships with product management, engineering, and client engagement, and learn to influence peers and team members to uphold these standards.
• Assist in presentations, whiteboard sessions, and technical workshops, learning to effectively communicate the value, differentiators, and capabilities of our solutions.
• Develop skills to communicate complex issues clearly and credibly to senior management and stakeholders, support the team in fostering innovation and collaboration among Solutions Engineers and data scientists.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
• Extensive experience working in a sales cycle and engaging with clients on a regular basis.
• Experience modifying preconfigured solutions to meet complex problems.
• Demonstrated prior experience working in a highly matrixed and complex organization.
• Experience in programming languages such as Python, R, or Java, with a focus on learning Python.
• Experience with machine learning frameworks and libraries such as TensorFlow, PyTorch, Scikit-learn, and industry-leading GenAI models.
• Experience in data manipulation and analysis using tools like Pandas, NumPy, and SQL.
• Extensive experience with cloud computing platforms (e.g., AWS, Azure, or Google Cloud Platform), containerization technologies (e.g., Docker and Kubernetes), and microservices design, implementation, and performance optimization.
• Proficient in using version control systems like Git.
• Good foundation in mathematics and statistics, including knowledge of linear algebra, calculus, probability, and statistical methods.

Preferred qualifications, capabilities, and skills

• Exposure to building and consuming APIs and working with microservices architecture.
• Familiarity with big data technologies like Hadoop, Spark, or Apache Kafka for handling large datasets.
• Understanding DevOps and MLOps practices for automating and streamlining the machine learning lifecycle.
• Exposure to developing, training, and deploying machine learning models, Gen AI models, and knowledge of model evaluation and optimization techniques.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.