Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
Operations
Management Level
Senior Associate
Job Description & Summary
At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.
Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations
Job Description & Summary:
PwC Technology is the ‘global’ IT organization in PwC, providing a range of shared services and
technology standards to over 350,000 people across 150 PwC member firms.
This role is within the Engineering team that delivers Endpoint Experience service to PwC member
firms. The Endpoint Experience Service delivers a consistent user experience to all mobile, MAC,
Windows and VDIs to PwC staff.This role will have a specific focus on resolving complex support issues and ensuring high quality changes are delivered using internally defined processes. The successful candidate must have prior experience in supporting Mobile (iOS and Android) devices and/or MacBook.
Responsibilities:
Key responsibilities for the Candidate include:-
At least 3 years' experience in supporting/managing Mobile/Macbook in an enterprise environment
Proven track record of resolving problems and designing/analyzing technical solutions for iOS/Android and/MacBook devices
Mandatory skill sets:
Macbook, intune, mdm, powershell
Preferred skill sets:
Strong problem-solving and analytical skills ● PowerShell scripting is a plus ● PowerBI reporting experience is a plus
Years of experience required:
4+ yrs
Education qualification:
Bachelors
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor Degree
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Macbook Repair
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Analytical Thinking, Cloud Administration, Cloud-Based Service Management, Cloud Compliance, Cloud Engineering, Cloud Infrastructure, Cloud Infrastructure Architecture Design, Cloud Infrastructure Optimization, Cloud Migration, Cloud Operations (CloudOps), Cloud Performance Optimization, Cloud Service Delivery, Cloud Strategy, Communication, Creativity, CrowdStrike, Dynatrace APM, Embracing Change, Emotional Regulation, Empathy, FinOps Operating Model {+ 17 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
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