Nationwide Children's Hospital

Overview:

Job Description Summary:

Assesses, plans, implements, and evaluates educational programming and services required to provide support during orientation, implementation, and maintenance of the electronic medical record (Epic), including documentation and processes. Develops multi-faceted educational approaches to meet varied learning needs and styles.

Job Description:

Essential Functions:

• Provides Epic onboarding education to a variety of team members. Develops curriculum and evaluates effectiveness regularly. Maintains awareness of policy or practice changes and determines impacts.
• Maintains strong laboratory workflows and technical knowledge of the latest Epic functionality. Develops proficiency testing for Epic implementations when applicable.
• Participates in projects that include new Epic implementations or new technology initiatives, determines the best method for education, and evaluates evolving needs.
• Supports ongoing education by coordinating meetings and disseminating new information regarding upgrades and changes. Provides timely and effective support.

Education Requirement:

Bachelor’s Degree in computer science, business, healthcare, or a related discipline, required.

Licensure Requirement:

Clinical Laboratory Scientist (CLS) or Medical Laboratory Technician (MLT), preferred.

Certifications:

Epic beaker principal trainer certification, required.

Skills:

• Ability to perform some analyst-level tasks (build/testing) to better support the training environment.
• Ability to interpret training feedback and translate it into improved curriculum design, required.
• Dedicated focus to customer service is critical to the success of this position.

Experience:

• Five years of healthcare industry experience, required.
• Three years of experience supporting Epic applications, required.
• Experience in Beaker Clinical Pathology (CP) and Anatomic Pathology (AP) training design, required.
• Experience working with super users and end-users to improve workflow adoption and efficiency, required.
• Previous EMR software experience, preferred.

Physical Requirements:

OCCASIONALLY: Bend/twist, Biohazard waste, Blood and/or Bodily Fluids, Chemicals/Medications, Climb stairs/ladder, Communicable Diseases and/or Pathogens, Fume /Gases /Vapors, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Lifting / Carrying: 21-40 lbs, Loud Noises, Patient Equipment, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Reaching above shoulder, Squat/kneel

FREQUENTLY: Depth perception, Hand use: grasping, gripping, turning, Standing, Walking

CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Flexing/extending of neck, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"