Description

Are you a certified ASL (Adult Sign Language) interpreter and want to build and maintain a positive, productive working relationship with the deaf, hard of hearing community as well as state employees that are deaf, hard of hearing?

Come join us, we have an exciting opportunity with DVR (Division of Vocational Rehabilitation) as an ASL Access Manager.

In this role, you’ll have a statewide responsibility for consultation, guidance, and management in all phases of delivering the American Sign Language Interpreter service for vocational rehabilitation and workforce programs and services throughout the state. The position will guide and inform the state's employment services for people that are deaf or hard of hearing. This position will assist the agency in building and maintaining a positive, productive working relationship with deaf and hard of hearing community and state employees that are deaf, hard of hearing or deafblind.

This Lacey-based role will utilize a hybrid telework schedule from within the South Puget Sound area. Regular travel throughout the state of Washington will be expected. Interpreter appointments are scheduled, but some may require flexibility with short notice.

Some of what you will do:

  • Support contract development for ASLI and ensure that contract monitoring policies and principles are implemented throughout the state.
  • Develop a strong partnership with all parts of DSHS, who have language access responsibilities and roles by maintaining continuous open communication.
  • Develop, establish, and implement accessibility standards, best practices, process, practices, and tools that ensure learning content and learning platforms meet accessibility requirements for the division and collaborate with other DSHS access language staff for standardization.
  • Consult on the development of an effective contracting monitoring for ASL interpretation services to include sampling methodology, monitoring timelines and reporting timelines.
  • Provide language access for staff to ensure effective communication with people who are Deaf or Hard of Hearing.
  • Act as the statewide subject matter expert for monitoring and reporting staff compliance with ADA requirements, federal and state law, Office of the Chief Information Security Officer policies and guidance, DVR policies, regulations, and guidelines.
  • Keep current on best practices, tools, and technology related to access, digital access, and digital learning. Maintain up-to-date knowledge on philosophies promoting accessibility, including Universal and Inclusive Design principles.

This role requires consistent use of independent expert judgment and decision making in the development of the review of policy and development of sign language interpretation service, practice and protocol that meet the legal requirements and creates a high standard for implementation of innovative efforts related to disability access, language access, proactive equity, antiracism, and belonging within the agency. The position promotes access to Government services for Deaf, Deafblind, Hard of Hearing, Late Deafened and Deaf Disabled people in the state of Washington.

If you're ready to take your ASL expertise to the next level, make a lasting impact, and champion inclusion, this is an excellent opportunity to make a meaningful impact on the lives of Deaf, hard-of-hearing, and Deafblind people across Washington.

Who should apply:

National Interpreter Certification (NIC) or state-level credentials; Certified Deaf Interpreter (CDI), federally certified interpreters, professional qualified interpreters, and language skilled interpreters are encouraged to apply. You need to have one of these certifications for consideration:

  • Certificate of Interpreting (“CI”) from the Registry of Interpreters for the Deaf;
  • Certificate of Transliteration (“CT”) from the Registry of Interpreters for the Deaf;
  • Comprehensive Skills Certificate (“CSC”) from the Registry of Interpreters for the Deaf;
  • Reverse Skills Certification (“RSC”) from the Registry of Interpreters for the Deaf;
  • Interpretation Certificate (“IC”) from the Registry of Interpreters for the Deaf;
  • Transliteration Certificate (“TC”) from the Registry of Interpreters for the Deaf;
  • Master Comprehensive Skills Certificate (“MCSC”) from the Registry of Interpreters for the Deaf;
  • National Interpreter Certification (“NIC”), NIC Advanced or NIC Master from the Registry of Interpreters for the Deaf;
  • Generalist/Level III Certification from the National Association of the Deaf;
  • Advanced/Level IV Certification from the National Association of the Deaf;
  • Master/Level V Certification from the National Association of the Deaf;
  • Certified as a Deaf Interpreter through ODHH;
  • Qualified as a Deaf Interpreter through ODHH; or xvi. Qualified as a Pro-Tactile ASL (PTASL) Interpreter through ODHH, Western Oregon University or any approved Deafblind Service Provider in Washington State

Concurrent work experience should include:

  • Maintaining the highest level of sensitivity and confidentiality in line with interpreting ethics.
  • Remaining neutral during translation.
  • Understanding Deaf, Hard of Hearing, Deafblind, and hearing loss access issues and the Americans with Disabilities Act.
  • Strong skills in information analysis and project management.
  • Proficiency with MS Office Suite and virtual meeting platforms.

Preferred knowledge, skills, and abilities:

  • Proficiency in building and cultivating cooperative working relationships with agencies, administration divisions, and diverse internal and external partners.
  • Ability to develop long-range strategies, influence policy, and direct statewide implementation; manage crises, assess risk, and develop strategic action plans.

This job is classified as Washington Management Service 2.

Questions about this opportunity? Please contact Jill Ranft at jill.ranft@dshs.wa.gov and reference project number 04549.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 07-21-2025

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