University of Missouri-Kansas City (UKMC)

Hiring Department

DIvision of Information Technology

Job Description

This position will be a member of the Enterprise Service Management development and administration team. The primary responsibility will be to

develop new features for campus IT groups, and UM/MU departments that use the University of Missouri’s Enterprise Service Management solution. To

include TeamDynamix Client Portal, Ticketing, and Asset application development and administration, troubleshooting of reported issues, fixing

development bugs, and maintaining the health of the Enterprise Service Management solution. The position will also be responsible to complete

routine system maintenance, performance monitoring/analysis and be included in on-call rotation.

In this role, the developer will be expected to work closely with their fellow Enterprise Service Management team members and with other campus IT

groups and departments. Identifying requirements, preparing solution proposals, developing solutions, coordinate user acceptance testing, participate in knowledge transfer and end user documentation development.We use Agile development methodologies to organize our work and publishing changes on a routine basis. This is a fast paced, highly autonomous role.

Shift

Monday - Friday, 8am - 5pm CST

Evening, weekend and call-in work may be required to meet deadlines and correct system failures.

Minimum Qualifications

• Working knowledge of or proven capability to quickly learn programming language(s), operating systems, a text editor, report generators, database management, direct access techniques, remote processing and virtual systems to be utilized / supported within the hiring operating unit.
• Working knowledge of HTML, CSS, JavaScript, code versioning and repositories.
• Experience with server-side programming such as C#, Javascript, HTML5, bootstrap 5, Powershell 7 and ASP.NET core.
• Knowledge of data modeling concepts and design techniques, database definitions, testing and debugging databases, generating and maintaining database management systems, and applying security concepts while designing and maintaining database structure’s data integrity.
• Knowledge and experience using university-preferred content management systems to create and maintain websites.
• Knowledge of website optimization
• Knowledge of accessibility
• Knowledge of standard website security practices
• Practical experience writing in one or more programming languages or 4th generation languages for multi-use/multitasking environments.
• Effective communication and interpersonal skills - sufficient to effectively elicit IT information from users, train users in technical procedures / design, and document IT related procedures.
• Strong documentation skills
• Ability to establish and maintain cooperative working relationships with those contacted in the course of a work assignment and to participate as a member of a cross departmental project team.
• Time management skills and organizational ability for project management.
• Ability to work under pressure; meet inflexible deadlines; deal with difficult individuals while maintaining composure.
• Ability to multitask with strict time constraints
• Evening, weekend and call-in work may be required to meet deadlines and correct system failures.

Preferred Qualifications

Knowledge of data modeling concepts and database design techniques,

testing, debugging, and performance tuning databases and web applications,

and applying security concepts while designing and maintaining database

data integrity. Prefer Microsoft SQL Server experience over other database

environments. Some Azure cloud experience with SQL Managed Instance or

SQL Database is desired

Effective communication and interpersonal skills - sufficient to effectively

elicit IT information from users, train end users in technical processes, and

document IT related procedures.

Ability to establish and maintain cooperative working relationships with

those contacted in the course of a work assignment and to participate as a

member of a cross departmental project team.

Strong documentation skills

Time management skills and organizational ability for project management.

Ability to work under pressure and meet inflexible deadlines.

Ability to multitask with strict time constraints

TeamDynamix development experience

Agile development experience

Anticipated Hiring Range

Salary Range: $52,915 - $66,000 Commensurate with experience

University Title: DATABASE PROGRAMMER ANALYST

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Sponsorship Information

Visa Sponsorship Information:

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

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