BigPanda

About Us:

BigPanda is a fast-growing, values-driven, global company that enables Tech Ops teams to keep the digital economy running. BigPanda’s AI-driven IT operations (aka AIOps) platform transforms IT data into insight and action. By eliminating IT noise, automating incident management, and keeping our customers’ digital services up and running around the clock, we become a mission-critical part of our customers’ IT operations.

With BigPanda, some of the world’s largest enterprises including Nvidia, Disney, Blizzard, United Airlines, Marriott, UBS and many others are able to keep their systems highly available, identify and resolve issues faster, reduce costs, and increase efficiencies.

BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners.

We have an awesome team of motivated, knowledgeable, fun-loving, and friendly Pandas. We provide comprehensive health coverage, parental leave, competitive cash and equity compensation, and a supportive, collaborative, and innovative environment to empower you to do the best work of your career.

Our Benefits:

• Competitive equity
• Hybrid work schedule
• Company funded health insurance
• 6 weeks fully paid Parental Leave
• Critical Family Medical Leave
• Financial planning services
• Employee learning & development budget
• Values-based recognition (quarterly and annually)
• Social community & ERG programs
• FreeFit gym package
• Work-life harmony
• Dog friendly office

Location requirements:

You’ll be required to work out of the office at least 3 days a week.

About the Role:

We're looking for an Engineering VP to lead the Agentic Detection and Response missions that form the AI Detection and Response group. The ADR group is responsible for the core capability of BigPanda’s product suite, designed to automatically detect and resolve/escalate major IT incidents at enterprises. By automating L0 and L1 operations, BigPanda can significantly expedite detection and resolution and reduce the work done by L1 teams in operation centers and NOCs.

BigPanda’s product is a GenAI SaaS platform, which processes, analyzes, and automates millions of events per day, using state of the art event processing technologies and LLM-based solutions. The group consists of multiple cross-functional and highly technical teams, grouped into the Detection and Response missions.

You will be responsible for developing the product, making necessary tech selections, and making delivery, quality, and product decisions, while mentoring and developing the teams’ talent both on the professional and the managerial level.

What you will do:

• Be an integral part of the Engineering Leadership team and the company's Senior Leadership team
• Lead and develop a group of engineering professionals owning key product capabilities and technologies
• Guide the group's leadership team to personal and professional growth
• Drive technical and product excellence across teams - promote quality deliverables, lead tech selection processes, and increase the product’s uptime and overall customer satisfaction
• Collaborate with all R&D groups and other relevant stakeholders, such as Product and Customer Success

What skills and experience you will bring to BigPanda:

• Extensive experience with managing large (20+) cross-functional groups
• 4+ years of experience of managers management
• Leading engineering in a product-centric organization
• Strong technical skills: deep technological understanding, proven experience with FE and BE technologies
• Leading major structural and architectural transformation projects
• Building an Enterprise grade multi-customer product in a fast growing organization
• Building fast-paced, value-driven teams and groups