State of California

Job Description and Duties

The Business Programs Division is committed to making it easier to do business in California. With bizfile California, the Secretary of State’s new online portal, registering a business, filing a trademark or financing statement, or accessing public business records only takes a few clicks. These services are available 24/7 and are constantly improving, freeing up California’s entrepreneurs to focus on their business endeavors while the SOS handles the paperwork.

Do you have a passion for numbers and challenging your mind? Are you interested in being part of a team dedicated to ensuring accuracy in payment processes and compliance with relevant laws and regulations? If you answered, “yes,” then we have an opportunity for you. The California Secretary of State’s Business Programs Division (BPD) is seeking qualified applicants to fill multiple permanent, full-time Program Technician II positions in the Payment Processing Unit within the BPD Financial Section.

Under the general supervision of the Supervising Program Technician II or the Supervising Program Technician III, the incumbent is responsible for review and payment processing, data entry, quality and compliance assurance, public contact/customer service, customer account maintenance, and reconciliation and preparation of daily deposits.

Desirable Qualifications:

• Ability to interact effectively with the public and all levels of departmental personnel and establish and maintain cooperative working relationships.
• Ability to meet deadlines, take initiative, and work independently and/or in a team environment.
• Willingness to learn new duties.
• Exercise sound professional judgment and behavior.
• Accept responsibility for actions when completing tasks and dealing with both internal and external customers.
• Punctuality and good attendance are essential
• Excellent problem resolution skills.
• Demonstrate consistent attention to detail.
• Knowledge of and experience with Microsoft Office applications (e.g., Word, Excel, Outlook, etc.)

Supplemental Questionnaire: Applicants must submit a Supplemental Questionnaire responding to the question listed below, it should be no more than two (2) pages typed, using business professional font, font size, and formatting. Responses must include the question. Applications submitted without the Supplemental Questionnaire will not be considered.

1. Describe how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position.

You will find additional information about the job in the Duty Statement.

Working Conditions

The incumbent must be able to work in the office Monday – Friday from 8:00 a.m. – 5:00 p.m. The required office setting is located at: 1500 11th Street, Sacramento, CA 95814. Telework opportunities are available once training has been successfully completed. Due to the nature of this position, alternate work week schedules are not available.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• PROGRAM TECHNICIAN II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-485228

Position #(s):

785-406-9928-XXX

Working Title:

Program Technician II

Classification:

PROGRAM TECHNICIAN II

$3,721.00 - $4,664.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

The Office of the Secretary of State (SOS) consists of nearly 750 dedicated public servants who uphold the rights of Californians while also striving to make our government, elections, and businesses both accessible and transparent. Led by an elected leader, accountable to the public, we are dedicated to fostering career development opportunities and growing a skilled workforce that embraces inclusion and values diversity.

Located in downtown Sacramento, the SOS building is within walking distance to a variety of eateries and amenities. Light Rail, State Capitol, Downtown Commons (DOCO), and Golden 1 Center, just to name a few. Conveniently located in the SOS building, the Gold Rush Grille offers delicious daily specials for breakfast or lunch and is open to the public. Our on-site childcare incorporates programs for children six weeks to five years old. Priority waitlist access and special discounted rates are available for SOS employees.

For more information about the SOS, please visit sos.ca.gov.

Special Requirements

Examination Information: Candidates new to state service or those seeking a promotional opportunity must take the online examination to establish eligibility. The examination can be found at the following link: Program Technician II - Exam Bulletin. There is also a Limited Examination & Appointment Program (LEAP) exam available for the classification. Information on the LEAP certification process is available on the Department of Rehabilitation LEAP Certification website. Department of Rehabilitation LEAP Certification website

Candidates selected for interview may be required to take a math and analytical writing exam as a component of the hiring interview process.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 8/1/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Secretary of State

Attn: Natalie Venegas

1500 11th St - 4th Floor - Suite 475

Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Secretary of State

Natalie Venegas

1500 11th St - 4th Floor - Suite 475

Sacramento, CA 95814

Drop off applications in the 1st floor Lobby Rotunda in the secured bin marked Human Resources

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Supplemental Application - Please provide your response to the supplemental question as directed above.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:

Natalie Venegas

(916) 653-6974

Nvenegas@sos.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Sarah Bielski

(916) 653-6974

sbielski@sos.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Read Full Description