Cotton On Group

Be Who You Are. Love What You Do.

We are calling on all team mates who want more than a job. We are serious about our people, our customers, and the planet, and we want to do Good things together.

Australian roots - Paramus, NJ residence!

NJ: This is a part time hourly paid position with a wage range of $18.13 - $21.13 /hr

COTTON ON GROUP, OUR CULTURE:

A diverse crew of 20,000+ team members around the world who love to think big and have fun along the way. We develop, reward and recognize our team members, so they can feel empowered to reach their full potential. We know life’s more fun when you’re free to be you, and when you’re here, you’re celebrated for bringing your whole self to the team. YOU are what makes us the unique global retailer we are today.

Cotton On

Cotton On was brought to life in 1991 and we’re the founding brand of our Cotton On Group family. We have grown to nearly 800 stores across the globe and we still love exceeding our customers’ expectations with value-fashion in womenswear, menswear and accessories. Our Cotton On Brand exists to deliver on-trend basics through fast, fun fashion; all while having fun along the way.

MORE THAN A JOB

We don’t like words… we like action…80% of our global positions are filled by promotions of our existing team members because we believe that being YOU can take you places at Cotton On.

We are excited to share this opportunity, and to welcome a new team mate to the Group to help build on our strong culture and purpose led vision to make a positive difference in people’s lives.

Key Holder

Our store teams are the enablers for our customers to experience the difference of a Cotton On (Brand) Store. Here everyone is welcome and appreciated.

You drive the amazing message of our Foundation and how our teams and customer are making life changing impact in our projects around the world.

You bring your commercial eye to the store, spot opportunities, support and enable the team around you.

The Key Holder plays a vital role in supporting the daily operations of the store and ensuring smooth execution of tasks. Reporting to the Store Manager or Assistant Store Manager, this position is responsible for upholding the direction set by the leadership team, particularly during opening and closing shifts. The Key Holder oversees team performance on the floor, supports operational excellence, and helps maintain high standards in attendance, productivity, and team morale. This role also involves providing guidance, motivation, and support to Sales Associates. Key Holders will not be responsible for establishing any store policies or evaluating employees’ performance through written documentation.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Open and close the store in accordance with company policies and procedures
• Lead the store team as part of management
• Provide exceptional customer service and resolve customer issues
• Process sales transactions accurately and efficiently
• Assist in inventory control, restocking, and merchandising
• Ensure store cleanliness and safety standards are upheld
• Support loss prevention efforts and report any unusual activity
• Engages with store teams and customers professionally and respectfully
• Train and mentor new associates as needed
• Ability to interact collaboratively and work as a team towards a common goal
• Maintain a professional presence and motivate and inspire others
• Acting in a respectful manner to customers, managers and peers

ESSENTIAL SKILLS AND ABILITIES

• Ability to work a flexible schedule including evenings and weekends
• Ability to work in a fast-paced environment and manage multiple competing priorities
• Excellent analytical skills, effective time management and prioritizing skills
• Effective interpersonal and communication skills with all levels of management
• Takes initiative and is assertive
• Ability to work in a fast-paced environment and manage multiple competing priorities
• Has resilience in an ever-changing environment, be assertive, drive results, prioritize and consistently make good decisions

PHYSICAL REQUIREMENTS

• Ability to walk and stand for long periods
• Ability to lift, carry, push, and pull up to 50 pounds
• Ability to bend, squat, kneel, and reach above head/ shoulders
• Ability to use a step stool and/or ladder

QUALIFICATIONS AND EXPERIENCE / BACKGROUND

• High school diploma or equivalent
• Minimum of 1+ years of retail sales experience
• Minimum of 1+ year of acting retail leadership/management experience that allowed you the opportunity to lead aspects of the business and develop team members

THE BENEFITS:

• 50% Team Member discount for all Brands/Products
• Competitive Pay
• Wellness Support 24/7
• Performance & Peak incentives to reward & recognise our team

DOING GOOD MATTERS:

Making a positive difference in people’s lives is our purpose. It’s what gets us out of bed in the morning and drives our every move. (Kind of like a really strong cup of coffee!). It’s not just how we do business, it’s part of who we are.

The Good is a movement to create meaningful change and channel our focus on the things that matter most. It’s our work in building sustainable futures, and supporting and protecting our people and the planet. It’s about celebrating differences while strengthening connections, because we know we’re stronger together.

Our Foundation is at the heart of this, and together, we have raised over $120m for life changing projects around the world - all thanks to our teams and customers.

Being a part of our team is more than a job. As we say here at Cotton On Group; Be yourself, it’ll change the world.

Come join our Aussie brand and make your mark. Apply today!

To learn more about us, please visit us at https://cottonongroup.com.au/ and for more on the Good we are doing, and our Foundation and the work being done here, please head to https://cottonongroup.com.au/the-good-we-do/ and https://cottonongroup.com.au/cotton-on-foundation/

Cotton On Group is an equal opportunity employer, who believes that the future of our organisation depends on building a diverse, representative and inclusive team. We strongly encourage individuals of all backgrounds to apply. Should you need any reasonable accommodations through the interview process, please let us know by contacting USAHumanResources@cottonon.com.au

From Australia to the world - The Cotton On Group (known in-house as COG) is Australia's largest global retailer. With 7 brands, 19 countries, 1500 stores and counting; we exist to make a positive difference in the lives of everyone we touch. Our people are optimistic, innovative and highly motivated; they share a genuine belief in themselves and others and they aren't afraid to think big.

Cotton On is the founding brand of the Group and has grown to become a global fashion destination with over 600 stores worldwide. We thrive on delivering the trends of the moment (always with our own twist) and inspire our community to have fun with it. Our product offering includes womenswear, menswear and accessories.