Job Description Summary

As a Senior AI Product Manager within GE HealthCare’s Global Services organization, you will play a critical role in executing AI initiatives that enhance our service offerings and healthcare delivery. Reporting to the Senior Director of AI Product Management, you will be responsible for translating strategic AI visions into actionable product plans, collaborating with cross-functional teams to deliver AI-powered solutions that improve service workflows, operational efficiency, and ultimately impacting customer service and experience.

You will work at the intersection of healthcare, service delivery, data science, and cloud technologies—driving the development and deployment of AI features across a variety of platforms. This hands-on role requires strong technical expertise, deep customer empathy, and a passion for transforming healthcare through innovation.

At GE HealthCare, we are dedicated to delivering intelligent solutions that enhance every aspect of the service experience. Our Global Services organization is harnessing the power of digital technologies to make healthcare more precise, efficient, and reassuring for our customers. From shaping innovation strategies to implementing cutting-edge machine learning capabilities, we are leading the charge in digital transformation to create a world where healthcare knows no limits.

Job Description

• Execute AI product initiatives in alignment with the strategic roadmap defined by the Senior Director of AI Product Management, focusing on delivering value in GE HealthCare Global Service environments.
• Work closely with the AI Program Manager and Science & Technology Organization AI development team to bring new AI solutions to life.
• Collaborate with engineering, data science, UX, IT, and service teams to define technical product requirements, user stories, data requirements, systems integration planning and acceptance criteria for AI-powered features.
• Manage the product lifecycle for AI capabilities—from ideation and prototyping to validation, deployment, and continuous iteration.
• Translate service delivery and operational challenges into AI use cases that improve efficiency, reduce manual effort, and enhance decision support.
• Support regulatory and compliance efforts by ensuring AI features adhere to healthcare standards (e.g., HIPAA, FDA, GDPR) and responsible AI principles.
• Monitor AI model performance in production environments and coordinate with technical teams to improve accuracy, fairness, robustness, and explainability.
• Gather and analyze user and stakeholder feedback to inform product enhancements, refine use cases, and prioritize backlog items based on impact and feasibility.
• Contribute to go-to-market readiness by supporting internal documentation, training, and enablement activities that help commercial, and service teams understand and deliver AI capabilities.
• Assist in evaluating business impact of AI features by supporting business case development, tracking adoption metrics, user engagement, and service outcomes to inform future investment decisions.

Desired Characteristics

• Master’s degree in engineering, AI, Data Science, or Business/Healthcare Technology management.
• 10+ years of hands-on software engineering / product development / product management experience
• Hands-on experience with AI tools and platforms.
• Strong communication and collaboration skills, with the ability to work across technical and non-technical teams.
• Familiarity with Healthcare workflows and deployment scenarios.
• Strong written and verbal communication skills.
• Ability to excel in a fast-paced, startup-like environment.

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No