University of Missouri-Kansas City (UKMC)

Hiring Department

Learning Center

Job Description

Funded by a $752,096 annual grant from the U.S. Department of Education, the University of Missouri-Columbia’s TRiO Student Support Services (SSS) Program serves 670 eligible undergraduate participants each year. Designed to support first-generation, low-income, and/or students with documented disabilities achieve academic success, MU’s TRiO SSS Program offers holistic services aimed at supporting participants in making a successful transition into MU and in strategically using their time at MU to advance their academic, career, and personal goals.

Duties - as reflected in the Required and Permissible Services outlined in the TRiO Student Support Services legislation: Higher Education Act of 1965, as amended; Title IV, Part A, Subpart 2, Chapter 1, Sec. 402D; 20 U.S.C. 1070a-14:

• Collaborate with TRiO SSS Staff, Academic Units, and other Programs on providing direct and referral services for a caseload of TRiO SSS participants addressing the following areas:
  • Academic tutoring and study skills;
  • Information on Federal student financial aid programs and benefits;
  • Resources for locating public and private scholarships;
  • Assistance in completing financial aid applications;
  • Financial and economic literacy;
  • Applying for admission to, and obtaining financial assistance for enrollment in, graduate and professional programs; and
  • Mentoring programs involving faculty or upper class students.
• Provide individualized counseling to a caseload of TRiO SSS participants for personal, career, and academic matters, including information, activities, and instruction on the range of career options available.
• Engage with a caseload of TRiO SSS participants on assessing personal, career, and academic needs, setting goals related to those needs, and tracking progress.
• Maintain accurate and confidential electronic records of every student interaction, including in-person, phone, and online visits.
• Represent TRiO SSS at events, as needed.
• Actively engage in professional development in areas related to serving TRiO SSS participants

Shift

Flexible hours with occasional evening and weekend events

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Master’s degree in relevant field

Experience in advising, counseling, or teaching

Strong interpersonal and organizational skills

Ability to learn various platforms to support advising functions

Background in TRiO, either as a participant or staff member

Ability to relate to and desire to work holistically with students

Anticipated Hiring Range

Salary Range: $19.00 - $22.00 per hour, commensurate with education and experience

Grade: GGS-008

University Title: Student Service Coordinator I

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Application Materials

Candidates should submit both a resume and a cover letter that outlines interest in the position and commitment to supporting TRiO participants in navigating the social, financial, and academic demands of college.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.