Senior Product Manager - AI Platform, Voice & Mobile

Box

Qualifications
Education
Benefits
Skills

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

Box is transforming the way businesses manage and leverage content by incorporating cutting-edge artificial intelligence and machine learning capabilities into the Box Content Cloud. As a Senior Product Manager for Cross-Platform, Voice, and Mobile, you will play a key role in shaping how our AI-driven solutions work across the different modalities and devices Box supports.

In this role, you will drive thinking for how Box can best serve our customers working away from their desk, on the job site, or while on the go. You’ll incorporate your knowledge of existing mobile technologies and UX patterns with new innovations in spaces such as Voice AI to provide a world class user experience on multiple devices. You’ll define and execute product roadmaps that leverage AI technologies, such as large language models (LLMs) and retrieval-augmented generation (RAG), to unlock simplified workflows and improve collaboration across global enterprises. Your work will directly impact how businesses across the world manage and extract value from their content at scale.

If you're passionate about defining and leading mobile product strategies, bringing AI solutions to market, and driving real-world business impact, this is your chance to lead a high-impact role in the next chapter of Box’s growth.

WHAT YOU'LL DO

  • Lead the strategy, development, and execution of our Mobile, Voice, and Cross-Platform strategy and tie together the advancements Box is making on web with the most valuable experiences on smaller screens.
  • Define and own a technically complex product area, balancing the needs of internal stakeholders, enterprise customers, and the rapidly evolving field of AI-driven content management.
  • Lead end-to-end product development, from identifying business problems to building solutions, executing product roadmaps, and driving iteration based on user feedback and data.
  • Launch mobile and voice powered products that deliver measurable results, validating product-market fit and scaling applications across enterprise use cases.
  • Collaborate with engineering, design, data science, and other internal teams to ship products that make our users’ work lives better.
  • Establish a metrics-driven approach to product development, conducting A/B testing and performance evaluations to improve product outcomes.
  • Work closely with cross-functional teams, including marketing, customer success, and sales, to ensure that products meet customer needs and business goals.
  • Stay up-to-date with advancements in AI and machine learning, ensuring Box remains at the forefront of enterprise AI innovation.
  • Lead go-to-market strategies, partnering with key teams to effectively communicate the value of Box products to enterprise customers.

WHO YOU ARE

  • You have a proven track record of launching successful mobile products at scale, with experience in enterprise or consumer AI applications that are used in the market today.
  • You have strong product management rigor, with experience in user research, defining and tracking product metrics, and delivering measurable results.
  • You possess a strong technical background, and you have experience working with data scientists, machine learning engineers, and cross-functional teams to bring solutions to market.
  • You are experienced with user experience design and have a proven track record of working with design partners, user research, and data to make informed decisions about how best to bring users an experience that meets their needs and delights them along the way.
  • You are comfortable driving product strategy, starting small, iterating quickly, and scaling products to deliver enterprise-grade solutions.
  • You have deep knowledge of enterprise SaaS products, with the ability to understand and deliver on the unique needs of enterprise customers.
  • You have experience collaborating with engineering teams to design and deliver collaboration solutions.
  • You have a minimum of 4+ years of product management experience in mobile, AI/ML, enterprise SaaS, or cloud platforms.
  • You hold a technical degree in Computer Science, HCI, or related fields, with practical experience in UX, AI, or machine learning.
  • We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

LEARN MORE ABOUT BOX AI

  • Introducing Box AI: Unlock the value of your content
  • Box AI Principles
  • Forbes Article: Box AI

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week, with a focus on Tuesdays, Wednesdays, and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.

In accordance with OFCCP compliance, here is the Pay Transparency Provision.

United States Pay Range

$187,000—$233,500 USD

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Confirmed 22 hours ago. Posted 2 days ago.

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