SMX

SMX is seeking a Tactical Mission Support TACLAN Engineering Field Service Representatives (FSR) SME Level IV to support the sustainment, integration, and enhancement of USSOCOM Tactical Local Area Network (TACLAN) Family of Systems (FoS). As an FSR you will work hands-on with tactical communications systems across CONUS/OCONUS locations, providing life cycle sustainment, training, and on-site technical support. This role also involves systems integration responsibilities, including testing, vendor coordination, and C4ISR capability development in support of DoD tactical operations.

This position requires a DoD TS/SCI, which requires US citizenship for work on DoD contracts.

Responsibilities:

• Provide 24/7/365 Tier III technical support to units operating TACLAN equipment via phone, email, or on-site support
• Conduct full operational system checks, pull network services, and validate USSOCOM/SIE connectivity
• Inventory, track, and maintain program equipment
• Conduct sustainment and OJT training; managing event documentation, reports, and training material needs
• Coordinate equipment shipment, RMA processing, and logistics support for maintenance events
• Ensure all maintenance actions, inventories, and field events are logged, closed, and reported accurately
• Integrate new hardware/software into existing tactical network architectures, supporting RDT&E and demonstrations
• Configure and support tactical communications equipment, including MANET radios (e.g., PRC-148C, PRC-163C, MPU-5)
• Support TAK (ATAK/WinTAK/CIVTAK) ecosystem implementation and training, including TAK Server deployment
• Conduct equipment evaluations and identify capability gaps; assist with acquisition support and vendor coordination
• Train end-users and embedded personnel on new systems and technologies, ensuring operational readiness
• Support integration across commercial and tactical networks, satellite, LTE, and router/switch environments
• Provide leadership and mentoring junior staff
• May perform both TACLAN and SDN support

Required Qualifications:

• DoD TS/SCI security clearance
• 5+ years of experience in tactical systems support, systems integration, or similar DoD technical field roles
• Strong knowledge of tactical network design, Linux/server administration, and C4ISR systems
• Familiarity with SOF mission requirements and operational TTPs
• Demonstrated ability to troubleshoot and configure secure communication networks and devices
• Ability to lead, mentor and train
• 10+ years of relevant experience
• Recognized Subject Matter Expert SME in this field
• Excellent communication, technical documentation, and stakeholder coordination skills

Preferred Qualifications:

• Experience with tactical routers, switches, SATCOM systems, LTE/cellular tech, and secure certificate management
• Familiarity with government property handling (GFP/CAP), acquisition processes

Application Deadline: August 11, 2025

#CJPOST #LI-DD1

The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.

The proposed salary for this position is:

$108,000—$151,100 USD

At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.

We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.

SMX is an Equal Opportunity employer including disabilities and veterans.

Selected applicant may be subject to a background investigation and/or education verification.