Customer Service Representative
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Top Job
Located in Ottawa, ON
Salary: $22.00
Our client, a leading logistics company, is seeking a reliable and hardworking Customer Service Representative to join their team in a Business-to-Business capacity. The ideal candidate must be eligible for a Reliability (Level 1) Security Clearance.
Duties may include, but are not limited to:
- Deliver exceptional customer support via phone, email, and in-person interactions, responding to inquiries in a timely and friendly manner
- Manage a portfolio of 25-30 clients, ensuring their needs are met
- Process customer orders efficiently
- Maintain accurate and up-to-date customer records in our database
- Prepare and reconcile invoices, assisting with month-end billing and reporting as needed
- Support special projects and tasks as assigned
- Coordinate logistics with third-party carriers for shipments and receipts
Required Skills and qualifications:
- Proven B2B client management experience
- Logistics or supply chain background a plus
- Strong communication and interpersonal skills, with experience interacting with the public
- Analytical problem-solving abilities
- Effective time management and multitasking skills
- Solid administrative expertise
- Proficiency in MS Office (Outlook, Word, Excel)
- Ability to thrive in a team environment and work independently with minimal supervision
Assets:
- Familiarity with SAP or Microsoft Dynamics, with inventory management experience a strong asset
- Previous experience operating a forklift safely and efficiently
Perks and Benefits:
- Stability and opportunity with a company that's been an industry leader for over 110 years
- Room for professional growth and advancement
- Convenient location with bus accessibility and free on-site parking
- Comprehensive benefits package, including health and dental coverage after probation
- Year-round indoor work environment
- RRSP matching program
Wage: $22.00 per hour
Schedule: Monday to Friday – Hours are 8:00am to 4:30pm
If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume.
We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.
Express Employment Professionals is an Equal Opportunity Employer.
Express Office: Ottawa
2733 Lancaster Road
Suite 110
Ottawa, ON K1B 0A9
Email us
Apply Now
Customer Service Representative
Share
Top Job
Located in Ottawa, ON
Salary: $22.00
Our client, a leading logistics company, is seeking a reliable and hardworking Customer Service Representative to join their team in a Business-to-Business capacity. The ideal candidate must be eligible for a Reliability (Level 1) Security Clearance.
Duties may include, but are not limited to:
- Deliver exceptional customer support via phone, email, and in-person interactions, responding to inquiries in a timely and friendly manner
- Manage a portfolio of 25-30 clients, ensuring their needs are met
- Process customer orders efficiently
- Maintain accurate and up-to-date customer records in our database
- Prepare and reconcile invoices, assisting with month-end billing and reporting as needed
- Support special projects and tasks as assigned
- Coordinate logistics with third-party carriers for shipments and receipts
Required Skills and qualifications:
- Proven B2B client management experience
- Logistics or supply chain background a plus
- Strong communication and interpersonal skills, with experience interacting with the public
- Analytical problem-solving abilities
- Effective time management and multitasking skills
- Solid administrative expertise
- Proficiency in MS Office (Outlook, Word, Excel)
- Ability to thrive in a team environment and work independently with minimal supervision
Assets:
- Familiarity with SAP or Microsoft Dynamics, with inventory management experience a strong asset
- Previous experience operating a forklift safely and efficiently
Perks and Benefits:
- Stability and opportunity with a company that's been an industry leader for over 110 years
- Room for professional growth and advancement
- Convenient location with bus accessibility and free on-site parking
- Comprehensive benefits package, including health and dental coverage after probation
- Year-round indoor work environment
- RRSP matching program
Wage: $22.00 per hour
Schedule: Monday to Friday – Hours are 8:00am to 4:30pm
If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume.
We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.
Express Employment Professionals is an Equal Opportunity Employer.
Express Office: Ottawa
2733 Lancaster Road
Suite 110
Ottawa, ON K1B 0A9
Email us
Apply Now
Share
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