Wipro

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Qualifications:

• Bachelor’s degree/Master’s degree in Computer Science or a STEM related field.
• Minimum 7+ years’ experience with implementation and support on the relevant PAM products
• Experience in Windows Server Administration will be preferred with relevant certifications: MCSA, MCSE
• Proven experience of managing PAM projects using BT Password Safe
• Must have working experience on Beyond Trust Password Safe, Beyond Trust Privilege Remote Access, Power Shell and Active Directory
• Strong communication skills to effectively drive recommendations and land priorities across customers, partners, senior executives and across organizational boundaries
• Self -driven and great ability to collaborate in cross functional environments
• Demonstrate the ability to effectively network across multiple functional areas in an organization.

Roles & Responsibilities:

• Configure and Deploy privilege security controls using BT Password Safe
• Configure Active Directory Policies to manage access on protected target systems
• Vault privilege account credentials and configure password rotation policies
• Ensure password of Privilege Accounts is updated in services, scheduled jobs on target systems
• Guide SQA team to identify test scenarios and test cases
• Participate in Triage meetings to resolve software bugs and provide code fixes
• Provide technical support on PAM products(BT PS )
• Coordinating team meetings and meetings with customers, vendors and application teams.
• Development of power shell scripts to do automation as per the project requirements.
• Organize and coordinating meetings with the application teams to resolve application issues.
• Drive external dependencies through process and relationship to ensure project is delivered within schedule
• Manage stakeholders across client business units to ensure migration of privilege access and accounts onto PAM platforms
• Deliver contractual obligations by ensuring that the SOW and contract is well authored to
• Understand and apply industry best practices and standards for PAM implementations & configurations
• Fix issues reported by users for the supported products over emails, Service Now tickets and over Major Incident calls. Perform root cause analysis of major incidents
• Proactive Services: Services which promote customer health through Risk Assessments, Health Checks, Code Reviews, or other similar offerings.
• Reactive and 24x7 Critical Situations support: Reactive services which address the most critical customer issues.
• Support the transition to a more process-driven IT Service Management approach though knowledge and understanding basic ITIL best practices.
• Conduct assigned activities within the security Incident response and handling lifecycle. These activities could include: detection, triage, analysis, containment, recovery and reporting.
• Developing exceptionally strong and transparent working relationships with IT teams to deliver expected customer and business results.

Skills:

• 5+ years of managing PAM projects using BT PS, CA-PAM, or CyberArk-PAM
• 3+ years of experience in configuring access policies in Active Directory
• 2+ years of experience in deployment and configuration of BT PS and BT PRA products
• 1+ years of Windows Server Administration experience
• Experience in scripting languages like Python, PowerShell will be preferred
• Experience in Security Incident and Event Management products like Splunk, Sentinel, , IBM QRadar will be preferred"

͏

Qualifications:

• Bachelor’s degree/Master’s degree in Computer Science or a STEM related field.
• Minimum 7+ years’ experience with implementation and support on the relevant PAM products
• Experience in Windows Server Administration will be preferred with relevant certifications: MCSA, MCSE
• Proven experience of managing PAM projects using BT Password Safe
• Must have working experience on Beyond Trust Password Safe, Beyond Trust Privilege Remote Access, Power Shell and Active Directory
• Strong communication skills to effectively drive recommendations and land priorities across customers, partners, senior executives and across organizational boundaries
• Self -driven and great ability to collaborate in cross functional environments
• Demonstrate the ability to effectively network across multiple functional areas in an organization.

Roles & Responsibilities:

• Configure and Deploy privilege security controls using BT Password Safe
• Configure Active Directory Policies to manage access on protected target systems
• Vault privilege account credentials and configure password rotation policies
• Ensure password of Privilege Accounts is updated in services, scheduled jobs on target systems
• Guide SQA team to identify test scenarios and test cases
• Participate in Triage meetings to resolve software bugs and provide code fixes
• Provide technical support on PAM products(BT PS )
• Coordinating team meetings and meetings with customers, vendors and application teams.
• Development of power shell scripts to do automation as per the project requirements.
• Organize and coordinating meetings with the application teams to resolve application issues.
• Drive external dependencies through process and relationship to ensure project is delivered within schedule
• Manage stakeholders across client business units to ensure migration of privilege access and accounts onto PAM platforms
• Deliver contractual obligations by ensuring that the SOW and contract is well authored to
• Understand and apply industry best practices and standards for PAM implementations & configurations
• Fix issues reported by users for the supported products over emails, Service Now tickets and over Major Incident calls. Perform root cause analysis of major incidents
• Proactive Services: Services which promote customer health through Risk Assessments, Health Checks, Code Reviews, or other similar offerings.
• Reactive and 24x7 Critical Situations support: Reactive services which address the most critical customer issues.
• Support the transition to a more process-driven IT Service Management approach though knowledge and understanding basic ITIL best practices.
• Conduct assigned activities within the security Incident response and handling lifecycle. These activities could include: detection, triage, analysis, containment, recovery and reporting.
• Developing exceptionally strong and transparent working relationships with IT teams to deliver expected customer and business results.

Skills:

• 5+ years of managing PAM projects using BT PS, CA-PAM, or CyberArk-PAM
• 3+ years of experience in configuring access policies in Active Directory
• 2+ years of experience in deployment and configuration of BT PS and BT PRA products
• 1+ years of Windows Server Administration experience
• Experience in scripting languages like Python, PowerShell will be preferred
• Experience in Security Incident and Event Management products like Splunk, Sentinel, , IBM QRadar will be preferred"

͏

2. Skill upgradation and competency building

• Clear wipro exams and internal certifications from time to time to upgrade the skills
• Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
• Write papers, articles, case studies and publish them on the intranet

͏

Deliver

No.

Performance Parameter

Measure

1.

Contribution to customer projects

Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT

2.

Automation

Process optimization, reduction in process/ steps, reduction in no. of tickets raised

3.

Skill upgradation

# of trainings & certifications completed, # of papers, articles written in a quarter

͏

Mandatory Skills: BeyondTrust .

Experience: 8-10 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.