OpenText

Hiring Manager: Waqas Ahmed

Talent Acquisition Advisor: Krunal Patel

Job Code Level: IQM2

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AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Sr. Manager, Applied Data Science

The AI Engineering and Enablement organization delivers OpenText’s foundational AI capabilities and shared services to accelerate GenAI adoption across the enterprise. In addition to building scalable AI toolkits and operational infrastructure, the team defines technical patterns and works with product and architecture leaders to promote aligned, secure, and effective AI development.

Your Impact:

You will lead a team of data scientists supporting a broad range of AI engineering initiatives. This team plays a critical role in the validation, experimentation, and optimization of GenAI models and applications, working closely with teams delivering shared AI infrastructure, developer tools, and runtime orchestration.

You will oversee projects involving prompt evaluation, RAG performance analysis, embedding model selection, and general AI lifecycle support. The team also contributes to traditional data science needs that intersect with GenAI efforts, ensuring performance, quality, and compliance standards are met across the board.

What the role offers:

As Senior Manager of Applied Data Science, you will

• Leading applied data science teams working on LLM evaluation, prompt optimization, and retrieval effectiveness.
• Designing and guiding experiments that improve model performance and integration reliability.
• Collaborating with engineering and product teams to support platform delivery with data insights and validation frameworks.
• Applying rigorous data science practices to both GenAI and traditional predictive models.

What you need to Succeed:

• 8+ years of experience in data science, applied AI, or ML engineering roles.
• Strong understanding of GenAI model operations, including RAG pipelines, embedding performance, and inference tuning.
• Proven experience designing evaluation frameworks and experiments for production use cases.
• Ability to work cross-functionally and translate data insights into engineering decisions.
• Bachelor’s or Master’s degree in Computer Science, Statistics, or related field.

One last thing:

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.