Are you passionate about bringing knowledge to life and transforming how teams grow? As our Learning Management Systems (LMS) Specialist, you won't just manage a platform, you'll shape the experience of every learner in the organization. From launching cutting-edge training programs to optimizing digital learning journeys, your work will have a direct impact on how people learn, connect, and succeed. If you're tech-savvy, learner-obsessed, and ready to make a real difference, this is your moment. Let’s build a smarter future together.
This is a fully in-office role located within our organization’s footprint. As a key member of the Enterprise Learning and Development team, the Learning Management System Specialist will fulfill the following responsibilities:
Learning Content & Program Management:
- Create and manage courses, curricula, and learning programs in the LMS.
- Publish and test eLearning modules, labs, assessments, and videos.
- Oversee the full content lifecycle—from upload to retirement—ensuring relevance and quality.
System Administration & Support:
- Manage user accounts, roles, permissions, and enrollments.
- Troubleshoot LMS issues and provide timely, solution-focused support.
- Collaborate with IT and vendors to resolve system-specific issues and implement updates.
Reporting & Analytics:
- Generate detailed reports using Excel and LMS tools to track learning metrics.
- Provide insights to stakeholders to support data-driven decisions.
Communication & Collaboration:
- Coordinate learning rollouts, including assignments, communications, and class rosters.
- Partner with internal teams to develop communication plans for new offerings and updates.
- Maintain documentation for system processes and troubleshooting.
Governance & Best Practices:
- Ensure compliance with LMS governance policies and user experience standards.
- Stay current on LMS trends and recommend enhancements to improve engagement and ROI.
What You’ll Bring:
- 1–2 years of experience with an LMS (SAP SuccessFactors preferred) or similar technical/administrative role.
- Familiarity with SCORM, AICC, and eLearning authoring tools.
- Strong project management and analytical skills.
- Intermediate Excel skills (e.g., pivot tables, v-lookups).
- Excellent communication and organizational abilities.
- A proactive, consultative mindset and a passion for continuous learning.
What We Offer:
- Medical, Dental and Vision Insurance - START DAY ONE!
- Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
- Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
- Paid Training, Paid Time Off (PTO) and Paid Federal Holidays
- 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
- Mental health benefits including coaching and therapy sessions
- Tuition Reimbursement for qualifying employees
- Employee Ambassador preferred banking products
- Employees may, at the company’s discretion, be eligible to receive a cash bonus award
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