Job Type
Full-time
Description
ABOUT US
Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travelers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’ ensures we keep our values of passion, people and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference.
OUR VALUES
- Driven by service
- An inherent passion for travel
- Commitment to our customers and to our people
- Commitment to corporate social responsibility and our 5-year sustainability strategy
Requirements
Position Summary:
We are seeking a proactive and detail-oriented Project Manager to drive the successful delivery of cross-functional initiatives that are core to our enterprise-wide transformation and Value Creation Plan (VCP). This role will be accountable for leading projects within our touring sales, contact center, and broader commercial functions—ensuring alignment with strategic priorities, execution excellence, and measurable business outcomes.
The ideal candidate brings a balance of structured project delivery, strong stakeholder management, and a continuous improvement mindset. They will work closely with senior leaders and teams across Sales, Marketing, Product, IT, and Finance to bring initiatives from concept to reality.
Key Responsibilities
Project Management & Execution
- Lead the planning, coordination, and execution of VCP and continuous improvement projects.
- Develop and manage detailed project plans, timelines, and resource allocations using Monday.com or similar tools.
- Track milestones, dependencies, deliverables, and budgets across multiple initiatives.
- Identify and proactively manage risks, issues, and blockers to maintain project momentum.
- Ensure alignment to strategic goals, commercial targets, and transformation roadmaps.
Stakeholder Engagement & Communication
- Act as a central point of contact across departments for assigned initiatives.
- Facilitate cross-functional collaboration, including Sales, Marketing, Contact Center, Product, IT, and Finance teams.
- Lead project meetings, provide regular updates to stakeholders, and escalate critical decisions as needed.
- Maintain clear documentation including project charters, status reports, dashboards, risk logs, and decision trackers.
Business Value & Change Delivery
- Ensure that all project activity is tied to delivering tangible value as defined in the VCP.
- Support business case development and post-implementation tracking of KPIs, ROI, and benefits realization.
- Collaborate with transformation leads and initiative owners to build execution plans that are grounded in operational reality.
Continuous Improvement
- Identify and implement enhancements to project workflows, sales processes, and systems to increase efficiency and effectiveness.
- Share learnings and best practices across projects and departments.
- Support adoption and change management efforts to embed new ways of working.
Qualifications & Experience
- 3–5+ years of project management experience, ideally in a sales, operations, or transformation-focused environment.
- Proven success managing cross-functional and cross-regional initiatives in a matrixed organization.
- Familiarity with sales operations, customer engagement, and commercial processes in a B2B or B2C context.
- Proficiency in project management tools (e.g., Monday.com, Asana, Smartsheet).
- Strong analytical and communication skills, with the ability to influence at all levels of the organization.
- Project Management certification (PMP, PRINCE2, Agile, or CAPM) preferred.
Key Traits for Success
- Collaborative: Builds alignment across teams and geographies
- Results-Oriented: Delivers on time and drives measurable business impact
- Detail-Focused: Balances structure with agility and precision
- Adaptable: Thrives in fast-paced, constantly evolving environments
- Accountable: Owns outcomes and follows through with discipline
Salary Description
$75,000 - $90,000
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