Job Title MU Guest Services Assistant Appointment Type Student Employee Job Location Corvallis Position Appointment Percent 100 Appointment Basis 12 Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Remote or Hybrid option? Min Hourly Rate $15.05 (Standard); $14.05 (Non-Urban); $16.30 (Portland Metro) Max Hourly Rate $21.50 (Standard); $21.00 (Non-Urban); $22.00 (Portland Metro) Position Summary
This recruitment will be used to fill twelve part-time (a maximum of 24 hours per week) Services Assistant for the Memorial Union at Oregon State University (OSU).
This is an entry-level role offering opportunities for growth and professional development. Team members are responsible for setting up and breaking down reservable spaces, along with supporting various operational needs to ensure the success of events. The role involves close collaboration with student Setup Coordinators and works as part of a team-oriented environment.
We are seeking individuals who value dependability, respectful and clear communication, and strong teamwork. These qualities are essential to maintaining a welcoming, engaging, and sustainable workplace.
This position serves as a member of the Guest Services Event Staff at the Memorial Union. As a high-visibility role, Guest Services Event Support staff directly influence the customer experience through their behavior and communication. Professionalism is essential and includes demonstrating a courteous, respectful, and businesslike demeanor at all times.
New hires will begin by participating in event setup shifts to become familiar with the building, their colleagues, and proper use of MU equipment. Advancement opportunities are available based on interest, performance, and staffing needs. These include training for leadership roles in event management, operations, and event coordination.
Position Duties
- Effectively communicate with clients and guests to assist with a variety of inquiries, providing clear and helpful responses.
- Actively engage with colleagues, analyze equipment needs, and collaborate with team members to organize and complete tasks efficiently.
- Navigate the building and storage rooms to analyze supply usage and equipment needs to ensure spaces are ready for guests. Collaborate with staff to safely move equipment
- Work in team environment to setup and assist with operation of audio/visual equipment. This can include audio and lighting for shows.
- Contribute to a clean and welcoming MU environment by maintaining the appearance of common areas including offices, lounges, meeting rooms, storage areas and hallways
- Maintain professional and respectful communication through radio, email, Microsoft Teams, in person, and other channels.
Minimum Qualifications
Full Employment Eligibility Requirements can be found here: https://hr.oregonstate.edu/student-employment-manual/500-employment-eligibility-requirements
- Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
- Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
- Must meet the applicable minimal enrollment standard
- High School student: Regularly enrolled in a high school or participating in a home-schooling program
- Undergraduate and post-baccalaureate student: 6 credit hours per term
- Undergraduate international student: 12 credit hours per term*
- Graduate student officially admitted to Graduate School: 5 credit hours per term
- Graduate international student officially admitted to Graduate School: 9 credit hours per term*
- International students may be allowed to carry fewer hours than specified above and still be considered “full-time” by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.
Additional Required Qualifications
- Ability to communicate effectively, respectfully, and professionally with individuals from diverse backgrounds
- Demonstrates consistent reliability by reporting to all assigned shifts, regardless of scheduled hours, including evenings, weekends, finals week, and holidays as needed
- Flexible and adaptable in a fast-paced environment
- Works collaboratively with team members to achieve shared goal
- Must be able to lift up to 35 lbs. consistently for up to one hour
Preferred (Special) Qualifications
- Experience with audio/visual (AV) equipment
- Experience supporting events or working in the event industry
- Providing a high level of customer service
- Demonstrated ability to work effectively both independently and as part of a team
- Strong attention to detail
- Experience interacting with and/or providing customer service to people with different backgrounds, perspectives, identities and life experiences.
- Demonstrated ability to contribute to an inclusive and welcoming workplace environment.
Working Conditions / Work Schedule
For full details, please visit: OSU Student Employment Manual – Employment Eligibility Requirements
- To be eligible for student employment, applicants must meet the following criteria:
- Be academically enrolled in a high school, community college, or university and actively pursuing a program or course of study.
- Meet academic standing requirements (students on academic suspension are not eligible).
- Meet minimum enrollment standards based on student status:
- High school students: Must be regularly enrolled in high school or a home-schooling program.
- Undergraduate & post-baccalaureate students: Minimum of 6 credit hours per term.
- Undergraduate international students: Minimum of 12 credit hours per term.*
- Graduate students (domestic): Minimum of 5 credit hours per term.
- Graduate international students: Minimum of 9 credit hours per term.*
- Note: International students may be approved for a reduced course load by the Office of International Services (OIS). Approval must be documented and submitted to the Student Employment Center in accordance with United States Citizenship and Immigration Services
Posting Number P12293SE Number of Vacancies 12 Anticipated Appointment Begin Date 09/22/2025 Anticipated Appointment End Date Posting Date 07/11/2025 Full Consideration Date 07/25/2025 Closing Date 07/25/2025 Indicate how you intend to recruit for this search Competitive / Student - open to ALL qualified/eligible students Special Instructions to Applicants
When applying you will be required to attach the following electronic documents:
For additional information please contact: Michelle Rucker at michelle.rucker@oregonstate.edu
We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
Note: All job offers are contingent upon Human Resources final approval
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