Residence Inn Phoenix Mesa

$16.00/hour

Join Our Team as a Complimentary AM Attendant!

About Us

The Complimentary AM Attendant (Breakfast Attendant) is in charge of making sure hotel guests have a great breakfast experience. This means being good at doing many things at once, paying attention to small details, and staying proactive in keeping the dining area clean, well-stocked, and organized. You'll also help with getting food and drinks ready, serving guests, and answering their questions while following the hotel's standards for quality and hospitality.

KEY SKILLS/RESPONSIBILITIES

• Guest Service & Hospitality: Provide a warm and friendly atmosphere, greet guests, and respond to inquiries about hotel services, breakfast offerings, and local area attractions.
• Food & Beverage Preparation: Prepare and serve breakfast items, specialty beverages (including coffee and tea drinks), and maintain high food safety and sanitation standards.
• Efficiency & Organization: Ensure all service areas are clean, well-stocked, and set up according to brand standards; promptly clear tables and refresh buffet stations.
• Problem Solving: Proactively address guest needs and quickly evaluate solutions in case of special requests or issues.
• Teamwork & Collaboration: Support other team members as needed, including assisting in dishwashing, replenishing food items, and keeping the kitchen and service areas tidy. Strong interpersonal and communication skills with the ability to engage with guests and colleagues professionally.
• Cash Handling & POS Transactions: Perform basic cashiering duties such as closing checks, processing payments, and maintaining transaction records as needed.
• Physical Stamina: Ability to stand for extended periods, lift and carry items (20-50 lbs.), and perform tasks that require bending, reaching, and moving throughout the shift. Ability to handle stressful situations calmly and professionally.

EDUCATION & EXPERIENCE

• High school diploma or equivalent preferred; prior experience in food & beverage or hospitality is a plus.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Residence Inn Phoenix Mesa is the premier all-suite hotel for extended stays in the East Valley and offers complimentary daily breakfast, WiFi, and parking. Conveniently located near US 60 and HWY 101, with easy access to Phoenix Sky Harbor International Airport, Chicago Cubs Spring Training, Downtown Mesa, Gilbert, and Scottsdale. The pet-friendly studio suites feature fully equipped kitchens, a dining area, a dedicated work space, sectional sofa, a swivel-base flat screen HDTV, plush Marriott bedding, and are much larger than standard guest rooms at other comparable hotels in Mesa. Residence Inn Mesa’s one and two-bedroom suites include separated living and sleeping areas, offering even more space that is perfect for longer visits to stretch out and get settled. Guests who like to cook will enjoy the full sized refrigerators, conventional oven and stovetops with cookware, microwave oven, dishwasher, and silverware available in the kitchen of all of the hotels’ suites. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!

Application deadline for Colorado positions: