Thermo Fisher Scientific

Work Schedule

Other

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degreesF/-6degrees C, Fluctuating Temps hot/cold, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Field Service Engineer (lab equipment)

When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

How you'll make an impact:

You will handle various aspects of field service support and customer relationships within our Laboratory Equipment (LE) division. You will provide sophisticated services on laboratory equipment, including the following:

• Repair, install, and maintain various laboratory equipment products, including temperature monitoring, incubators, centrifuges, refrigerators, freezers, and cryogenic storage.
• Work directly with customers to schedule visits, address their concerns, and provide reassurance while resolving their problems.
• Completing learning assignments on time, reading procedures, submitting expense reports, and maintaining spare part inventory.

Benefits and Travel:

Field Service Engineers (FSEs) are "remote" colleagues since they commute daily to customer sites to provide service. FSEs are provided with a Company (Fleet) vehicle to allow for daily travel to multiple customer locations in their defined service area. Overnight travel of approximately 10% is required to service customers and participate in training programs.

Education:

• Minimum HS Diploma/GED
• Certification, associate's, or bachelor's in HVAC, electronics, or engineering preferred.

Experience:

Electrical diagnostics and mechanical diagnostics preferred.

Knowledge, Skills, Abilities:

• Driven: Seek opportunities and challenges with intensity to consistently meet timelines.
• Customer skills: Build positive relationships, maintain mature behavior, and deliver customer-centric service.
• Problem-solving skills: diagnosing and solving using schematics, diagrams, service manuals, and other technical resources.
• Technological proficiency: Efficiently operate computers, smartphones, basic networks, and specialized software.
• Independent: Prioritize tasks, use good judgment, and apply all available resources.
• Maintain a valid driver's license and safe driving record.

Compensation and Benefits

The hourly pay range estimated for this position based in Colorado is $23.26–$38.76.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards