Delivery Hero

Company Description

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Job Description

We are on the lookout for a Senior Product Manager to join our Global Product team and lead our Fulfilment Operations Data Science squad for Marketplace Operations on our journey to always deliver an amazing experience.

Be part of redefining how customers experience quick commerce. You’ll help build technology that scales our non-food offerings, reaching new market segments and driving revenue growth. By innovating within our Quick Commerce Team, you’ll make Delivery Hero the go-to platform for a broad range of products, helping us grow faster and deliver more value to customers around the world.

Our Fulfillment Operations Domain is responsible for fulfilling millions of customer orders and providing an amazing experience to quick-commerce customers across 70+ countries in Europe, Latin America, the Middle East, and Asia. The data science team facilitates the decision making process of top priority initiatives globally by developing smart automations and models as well as generating insights that elevate fulfillment capabilities to the next level.

If you’re passionate about solving complex problems through scalable product solutions, this role is for you. Join a fast-paced, data-driven team in a high-impact role that blends platform thinking with operational insight, and is critical to ensuring seamless customer experience.

• Manage a business critical product to optimize the fulfilment of millions of customers everyday
• Lead a cross-functional team in collaboration with engineering to deliver high-impact initiatives
• Strategic mindset with the ability to work in collaboration with stakeholders to design and run high-quality experiments to validate hypothesis, measure impact, and continuously improve the products you’re building
• Own the product roadmap, making data-driven prioritization decisions, building consensus and effectively managing stakeholders expectations across the globe
• Deeply understand user and customer needs, leveraging insights from research, user feedback, and competitive analysis to solve complex problems
• Stay current on trends, innovation, and competition to identify opportunities to innovate and drive impact

Qualifications

• 5+ years of Product Management experience, building data science products
• Experience in running AB tests and other types of experiments is a must
• Track record of successfully launching and constantly improving data-driven products
• Ability to drive global initiatives and rally people behind a common vision
• Prior experience in e-commerce or quick commerce is a plus
• Fluent in English both verbal and written

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.