Harris County, TX

Position Description

About Harris County and Universal Services:

Harris County Universal Services is transforming the way the County does business and seeking a Fleet Management System (FMS) Administrator to join our team. Universal Services is the enterprise IT solutions center for the departments and offices of Harris County, providing Information Technology, Public Safety and Justice Technologies, 311 Constituent Engagement Services, Fleet Services, and Records and Information Governance Services.

Harris County is the third largest and most diverse county in the nation, with a population of more than 4.7 million. Harris County Commissioners Court, the County’s governing body, directs a budget of more than $4 billion providing essential services including flood control, infrastructure, healthcare, housing, and justice administration.

This is a great time to join Universal Services as we enhance critical services to Harris County residents and internal customers.

The FMS Administrator serves as the primary administrator and subject-matter expert for the Fleet Management System and its associated tools. This position is responsible for overseeing user access, system configuration, troubleshooting, reporting, and hardware inventory related to Fleet Services’ operational needs. The role acts as a key liaison between Fleet Services, external agencies, and system vendors to support efficient, accurate, and secure data management while ensuring users are properly trained and supported in the FMS.

Fleet Management System Oversight

• Maintain designated fleet management systems, including setup, updates, and configuration.
• Create, manage, and deactivate system users; assign appropriate permissions and maintain security standards.
• Develop, publish, and maintain standard operating procedures related to system usage.
• Conduct training sessions and create supplemental training aids for system users.
• Communicate and coordinate system updates, changes, and known issues with users and management.

Internal FMS Reporting and Analytics

• Generate FMS reports, KPIs, and dashboards to monitor fleet performance and inventory health.
• Assist stakeholders in understanding fleet data and interpreting system analytics.
• Coordinate with departments and agencies to maintain accuracy and timeliness of reporting information.

Agency Liaison & Data Custodian

• Serve as the custodian of records for FMS data.
• Support agency-specific data needs, including defining user roles, and operational preferences.
• Coordinate annual agency account reviews and validate authorization protocols.

Electronic Device Inventory Management

• Maintain and track the inventory of mobile devices and other fleet-issued electronics.
• Coordinate with vendors to resolve affecting FMS access.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education:

• 60 hours of college credit or Associate Degree

Experience:

• Minimum five (5) years of demonstrated work experience administering enterprise or fleet management systems
• Experience managing user access and system configurations
• Experience developing reports and analyzing system data for performance or compliance purposes
• Experience supporting technical systems in a service-oriented environment
• Experience with Microsoft Suite; Proficient in Microsoft Excel formulas and functions

Knowledge, Skills & Abilities:

• Strong verbal and written communication skills, with the ability to clearly explain technical systems and concepts
• Proficient in database management, report creation, and user administration
• Detail-oriented with strong organizational and analytical skills
• Comfortable acting as liaison between multiple internal departments and external agencies

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

General Information

Location:

2505 Texas Ave

Houston, TX 77003

Work Arrangement:

• Onsite
• Frequently required to lift and carry items up to 25 pounds
• Regular physical activities include standing, walking, kneeling, crouching, pushing, pulling, reaching, and grasping

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITS

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.

The following benefits are offered only to Harris County employees in regular (full-time) positions:

Health & Wellness Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*
• Participation may vary by department.

In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County Benefits & Wellness website:

www.benefitsathctx.com

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