Insulet

The System Analyst for eLearning and Survey Training will support Insulet’s commercial expansion through business analysis and IT support across the entire business entity. Insulet, a leading provider of insulin control solutions, is expanding its Customer Facing Software End-to-End team

Working in a dynamic, collaborative team environment, the successful candidate will support Insulet’s commercial expansion with new products, new markets, and new functions through business analysis and general IT support across the entire business entity.

Responsibilities:

• Gather requirement for eLearning and survey platforms
• Configure and test eLearning and survey platforms
• Integrate platforms with Salesforce and other enterprise systems
• Ensure development and support processes are maintained utilizing appropriate internal controls
• Oversee end-to-end user experience for third-party training and platforms
• Deploy Solutions to increase overall user experience
• Deploying solutions for patients and trainers to improve overall experience
• Collect and analyze data to recommend improvements and leverage technology to enhance customer service and sales
• Address ad hoc requests for reporting and analysis
• Collaborate cross-functionally to identify optimization opportunities
• Support planning and business case development using data and analysis
• Assist with new technology requirements development, evaluation, and implementation planning

Education and Experience:

• Bachelor’s degree in data Analytics, Information Technology, or Business Process or related field
• 1+ years' experience with Docebo or other Learning Management System (LMS)

hands-on system administration, customization, and configuration

API integrations with Salesforce, reporting and analytics, user and role management, and course authoring and automation

• 1+ years’ experience as an analyst providing reporting, trending, key metric analysis and system process design
• Hands-on experience building and implementing LMS solutions, including integrations with Salesforce and other enterprise platforms
• Experience with a global growth-oriented manufacturing company
• Ability to influence, navigate, and communicate with top leaders across the organization
• Experience with configuring technology and understanding current technology concepts, including Agile, SAFe, APIs, CRM system configuration and integration

Preferred Skills and Competencies:

• Experience with Qualtrics or other survey platforms
• Experience in the Medical Device industry and/or management consulting focused on business process improvement
• Success leveraging Artificial Intelligence (AI) tools in a work environment
• Strong communication both oral and written combined with relationship-building and presentation skills
• Experience working cross-functionally and cross-culturally
• Deep knowledge of internal controls, policies, and procedures
• Strong strategic thinker and problem solver
• Ability to translate solutions into viable action plans at a global level
• Ability to build business relationships and influence without authority
• Self-motivated, high energy, respectful, honest, and hard-working with a high standard of integrity
• Ability to partner with leadership to define strategy and targets
• Adept in identifying KPIs and leading metrics

Physical Requirements:

• General office environment; may sit for long periods
• Domestic and international travel up to 5%

NOTE: This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office at least 3x/week; may work remotely other days). #LI-Hybrid

Additional Information:

The US base salary range for this full-time position is $69,600.00 - $104,400.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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