About this position:
- Department: Operations
- Location: Sunnyvale, CA
- Employment Type: Full time
About us:
Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and an uncompromising commitment to hiring, retaining, and rewarding the best talent available.
About the role:
The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a GSOC environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open source media, internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures and personnel issues.
In this role, your responsibilities will be:
- Assisting company employees in all concerns that pertain to safety, security, and property
- Conducting ongoing review of multiple systems and sources to detect potential risks
- Monitoring travel safety and security of company’s employees
- Investigating alarms and responding by sending patrol, or alerting Fire services or Police as needed
- Notifying and coordinating corporate response by distribution of advisories and other communications
- Compiling daily reports and incident reports
- Conducting in-depth risk analysis for locations or events
- Following procedures for managing a variety of incidents, from minor incidents handled at the local level to global crises
- Presenting complex risk scenarios to corporate managers upon request
- Provides back-up, support, and on-call function as needed
- Gather and prepare reports on individual and team performance metrics
As a candidate you must have:
- Associate degree or 2+ years of equivalent work experience in Military, Law Enforcement, Government, Corporate Security
- Prior experience in a security operations center, TOC, or similar is highly preferred
- Experience with security systems, including alarm monitoring, electronic access control, and CCTV
- Able to analyze threats and envision potential or real time impact to client operations with the ability to develop or implement quick responses or mitigation strategies
- Display original thinking and creativity, meet challenges with resourcefulness, generate suggestions for improving work, and develop innovative approaches to complex problems
- Excellent written and verbal communication skills
We offer:
- $29-$32/hr
- Paid Time Off including Sick/Safe Time
- A dynamic and challenging work environment with opportunity for growth
Additional Information: Private Patrol Operator #PPO 13936 / Private Investigator #PI 28063
Security Industry Specialists, Inc. is an Equal Opportunity Employer
The above statements are intended to describe the general nature of this job. They should not be construed as an exhaustive list of all responsibilities, requirements, skills, and standards required to perform essential job functions
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