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Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Systems Analysis - Sr Professional II

Business Systems Analyst

What does a successful Business Systems Analyst do?At Fiserv, a successful Business Systems Analyst is a critical member of a fast-paced, entrepreneurial software development team responsible for creating custom add-ons for our core banking software (DNA™) and developing client integrations. Our Analysts work closely with clients and development teams, ensuring that our software solutions are tailored to meet the specific needs of our banking and credit union clients. They embody Fiserv’s culture and mission of delivering outstanding financial services technology and consistent client satisfaction.

What you will do:

• Collaborate with Financial Institution clients to define and document their software customization requests.
• Diagnose and troubleshoot reported problems with developed software.
• Analyze client requests to determine the best implementation path, working with Development staff, Product Managers, QA staff, and other Business Systems Analysts.
• Create comprehensive business requirements documentation and programming specifications for application developers.
• Act as a Subject Matter Expert (SME) and mentor to development staff during project development phases.
• Validate that developed software complies with business requirements and functions correctly.
• Assist with delivering software to clients or our Data Center, including handling installation and configuration queries.
• Contribute to ongoing improvement initiatives, such as reviewing and enhancing existing application documentation.

What you will need to have:

• Bachelor's degree in a relevant field and/or equivalent military experience.
• 6+ years of experience in Retail Banking and/or Credit Union industries.
• 6+ years of experience in software testing and validation methods.
• 6+ years of experience in creating and executing test plans.
• 6+ years of experience in software problem research methods.

What would be great to have:

• Familiarity with the Fiserv DNA core banking system.
• 6+ years of experience with SQL and creating SQL queries.
• Familiarity with account/product design and implementation.
• Familiarity with Graphical User Interface design principles, including Card-Based user interfaces.
• Proficiency in Microsoft Office.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.