Astreya

Subject Matter Expert in Global Team - Program Management

Program Administration & Documentation

• Manage and maintain program documentation using SharePoint, ensuring content is current, well-organized, and accessible to global stakeholders.
• Develop and enforce system standards across regions, providing training and support to ensure consistent adoption.
• Coordinate document workflows and version control using Azure DevOps and other Microsoft collaboration tools.

Financial & Performance Reporting

• Support budget planning and financial tracking for IoT programs; monitor expenditures and identify cost-saving opportunities.
• Use Power BI to collect, analyze, and visualize team metrics, performance indicators, and operational trends.
• Prepare and deliver executive-level PowerPoint presentations that communicate program success, financial performance, and strategic insights.

Global Standards Implementation

• Collaborate with regional managers and technical leads to ensure consistent implementation of global IoT standards.
• Provide ongoing support and guidance to regional teams, addressing challenges and promoting best practices.

Cross-Regional Collaboration & Coordination

• Align local initiatives with global objectives by facilitating communication and coordination across regions.
• Establish and maintain effective communication channels to promote transparency, collaboration, and shared accountability.
• Monitor IoT system performance globally, identify inefficiencies, and drive continuous improvement initiatives.

Knowledge Management & Process Development

• Partner with internal team managers to develop and maintain global standards and process documentation.
• Create and update knowledge base articles that support triage workflows and operational procedures.
• Support integrator engagement by providing feedback, ensuring compliance with standards, and tracking performance.

Maintenance Planning

• Collaborate with technical teams to build and maintain comprehensive maintenance plans for IoT systems.
• Monitor the effectiveness of maintenance activities and recommend adjustments to improve reliability and uptime.

Qualifications Required:

• Bachelor’s degree in Business Administration, Computer Science, Engineering, or a related field.
• Experience in program coordination, administrative support, or operations management.
• Proficiency with Microsoft SharePoint, Azure DevOps, Power BI, and PowerPoint.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills, with experience presenting to diverse audiences.
• Ability to work independently and collaboratively across global teams.

Preferred:

• Familiarity with IoT systems, smart building technologies, or infrastructure operations.
• Experience developing and maintaining knowledge base content and process documentation.
• Understanding of global standards implementation and cross-regional program delivery.

Salary Range

$98,040.00 - $154,800.00 USD (Salary)

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through Cigna (DPPO & DHMO options)
• Nationwide Vision provided through VSP
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic Life, Accidental Life, Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other fringe benefits required under state and federal law