Google

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; San Francisco, CA, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 8 years of experience managing and scaling UX related programs.
• 8 years of experience driving operational efforts across organizations.
• Experience with UX disciplines and user-centered development tools and methodologies.
• Experience analyzing data and leveraging insights to develop solutions.
• Experience the velocity/productivity of teams, products, and systems.

Preferred qualifications:

• Experience leading AI-powered UX explorations and initiatives.
• Experience UX craft, empowering UX teams, and building rich, impactful partnerships.
• Experience in accelerating both UX and cross-functional product teams with systems, strategy, and operations.
• Ability to communicate complex concepts clearly across different audiences and varying levels of the organization.
• Ability to manage multiple complex projects simultaneously and identify problems, issues across organizations, create programs and processes to solve them.
• Excellent investigative, people management skills with the ability to create strategic data-driven recommendations and build relationships, credibility.

About the Job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." UX Programs & Operations at Google drive projects within our UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user centered development.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a UX Program Manager (UX Programs and Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products that are used by billions of users. You’ll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines. You’ll harmonize the work of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also working closely with our Engineering and Product Manager cross-functional partners, to drive UX team objectives and create innovative experiences for our business, products, and users. At Corp Eng, we build world-leading business solutions that scale a more helpful Google for everyone. As Google’s IT organization, we provide end-to-end solutions for organizations across Google. We deliver the right tools, platforms, and experiences for all Googlers as they create more helpful products and services for everyone. In the simplest terms, we are Google for Googlers.

The US base salary range for this full-time position is $178,000-$265,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Utilize your deep understanding of the UX craft, methodologies, or analytics to build programs that scale across teams and allow UXers to do their best work.
• Lead and collaborate with UX team leadership in key project decision-making and orchestrate successful delivery for multiple UX-related projects simultaneously.
• Align priorities by acting as a bridge between UX, Engineering, Product Management, and other stakeholder teams; ensure interdependencies among these teams are understood and planned for; contextualize, translate, and communicate requirements between UX and the rest of the organization.
• Own quarterly and annual planning and prioritization with UX team leadership and cross-functional partners to drive decision-making around UX priorities and resource allocation.
• Establish communications strategy and cadence to cross-functional team leads and executive management regarding program status, resource requirements, risks, and priorities.