Apex Systems

Job#: 2080958

Job Description:

Job Description: Request Summary:

• Candidate Location Requirements: Remote
• Needs to work in Pacific Time Zone (No flexibility)
• Daily Schedule & OT estimate: Monday-Friday 40hours a week/ No Overtime

Typical Day in the Role

• Purpose of the Team: The role focuses on project management, testing user scenarios, customer content curation, and technical documentation.
• Key projects:
• Project Management
• Testing user scenarios
• Customer Content curation
• Technical documentation

Candidate Requirements

• Years of Experience Required: 3- 4 overall years of experience in the field.
• Disqualifiers:
• Not located in PST time zone: Candidates must be able to work in Pacific Time; otherwise, they will be disqualified.
• Less than 12 months of contract access remaining: Candidates should have at least 12 months of access left; less than this may lead to disqualification.
• Lack of required hard skills: Missing any of the top hard skills (process management, testing, documentation, content curation) will result in disqualification.
• Best vs. Average:
• Attention to detail: Detail-oriented approach, especially in testing and process management.
• Collaboration: Ability to coordinate and work effectively with cross-functional teams.
• Adaptability: Staying up to date on project changes and managing shifting priorities.

Preferred Qualification/Experience

4+ years of experience coordinating cross-functional teams across product, content, and partner organizations with strong communication and stakeholder management skills

3–4 years of experience in manual testing across web, desktop, and mobile platforms.

• Performance Indicators: Performance will be assessed based on ability to work fast paced environment and quality of work.

Top 3 Hard Skills Required + Years of Experience

1.Minimum 3-4 years experience with Process management

2.Minimum 3 -4 years experience with Testing

3.Minimum 3 -4 years experience with Documentation and Content curation

Definition;

• Process management: The ability to coordinate and streamline the workflow across different teams, such as product, content, and partner teams. This includes setting clear goals, timelines, and deliverables, as well as monitoring and reporting on the progress and outcomes of various initiatives. The ability to communicate and collaborate with the product teams and other stakeholders, such as partner teams, to get the information needed
• Testing: Perform detail-oriented manual testing with a strong quality assurance practice across diverse environments.
• Experience testing across web, desktop, and mobile platforms.
• Ability to manage and validate scenarios involving multiple test accounts and user roles.
• Strong user experience (UX) testing skills focused on usability and accessibility.
• Proficient in writing and executing test cases, and documenting defects clearly.
• Skilled in exploratory and regression testing with attention to detail.
• Comfortable setting up test environments.
• Content curation: The ability to research, select, and organize relevant and high-quality content from various sources, such as web, internal and external learning resources etc. ensuring the content is accurate, up-to-date.
• Documentation: Create clear and concise workflow and technical documentation for partner teams in collaboration with the area owners, providing instructions, guidelines, and examples on how to use them effectively.

Hard Skills Assessments

• Expected Dates that Hard Skills Assessments will be pushed out: 7/14
• Hard Skills Assessment Process: The assessment process will include 1 - 2 rounds

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Pay Range:

$40 - $55 per hour