PlanSource

Summary

Join Us at PlanSource: Your Exciting Career Awaits!

At PlanSource, a leading cloud-based provider of benefits administration technology and services, we are on a mission to simplify how people choose, use, and manage benefits through cutting-edge, AI-powered experiences. This is an incredible time to launch your career with us!

The Manager of Data Integrations provides leadership and management oversight for the Integrations/EDI department. You serve as the primary point of escalation for integration/EDI mitigating time-line, quality, and technical risks. The Manager of Data Integrations promotes team unity, consistency, problem-solving, and client and/or partner solutions. You collaborate closely with leadership to accelerate service excellence and efficiency across Integrations/EDI with primary responsibility for data team execution, resource coordination, and leading the effort to enhance new work-streams to achieve operational effectiveness objectives.

Responsibilities include:

• Champion new processes and procedures among team and ensure compliance with established protocol.
• Enhance procedures to improve customer delivery, efficiency, velocity, and quality.
• Provide expertise and thought leadership enabling new processes to deliver on improved outcomes.
• Manage personnel activities of staff (i.e., hires, trains, appraises, rewards, motivates, disciplines, recommends termination as necessary, etc.).
• Serve as mentor and coach fostering collaborative relationships with internal stakeholders as well as direct reporting line.
• Represent EDI Leadership with vendors, partners, and clients for programs or relationship engagements to move the EDI department forward in achieving operational objectives.
• Promote team communication and collaboration across channels.
• Management oversight of delivery and support of the company’s Integration/EDI processes in support of key business functions with persistent focus on continuous improvement.
• Execute on department performance targets and individual performance targets annually.
• Provide resource management oversight with clear objectives, guidance, and execution of resolution.
• Provide key data insights through reporting/analytics to drive decision making across the EDI/Data Integration teams.
• Management oversight of standardization with design/configurations for file feed specifications, build, system configuration, and carrier engagement.
• Ensures that the team delivers agreed upon work products within the timeframes and quality.
• Resolves issues and removes impediments for the Integrations/EDI Organization.
• Escalates the issues that may delay completion of committed work to the Director of Integrations to find an acceptable resolution.
• In collaboration with Director of Integrations, develop future department roadmap and execute on department initiatives.
• All other duties as deemed necessary by management.

About You

• Delighting customers is your passion. You’ll have customer service experience with a strong skillet in driving customer satisfaction.
• You are process focused with a solid understanding of EDI business and technical methodologies across multiple data platforms
• You are a strong communicator with a professional level of articulating information with soft skills to navigate complex or challenging dialog.
• You are proficient in Microsoft Office, are highly organized, self-starter and autonomous with an ability to prioritize and action your day-to-day.
• You possess strong Analytical, problem-solving skills with a solid understanding in active learning and self-management abilities.
• People care is vitally important to our success. You consider yourself a world-class leader because you spend your time mentoring and coaching with a passion in making your team successful.

Necessary Strengths, Skills, and Competencies

• 3-5 years of management experience with relevant Benefits Technology EDI experience or similar relevant EDI experience
• Delighting customers is your passion. You’ll have customer service experience with a strong skillet in driving customer satisfaction
• You are process focused with a solid understanding of EDI business and technical methodologies across multiple data platforms
• You are a strong communicator with a professional level of articulating information with soft skills to navigate complex or challenging dialog.
• You are proficient in Microsoft Office, are highly organized, self-starter and autonomous with an ability to prioritize and action your day-to-day.
• You possess strong Analytical, problem-solving skills with a solid understanding in active learning and self-management abilities.
• People care is vitally important to our success. You consider yourself a world-class leader because you spend your time mentoring and coaching with a passion in making your team successful.

What We Offer

• Great benefits package, including a full suite of health benefits, a generous 401(k) Plan, unlimited PTO, paid parental leave, a strong rewards and recognition program, and a focus on mental health and well-being.
• An inclusive environment with Employee Resource Groups to join, volunteering days and the ability to donate to organizations of your choice through our recognition platform.
• The opportunity to work for a fast growing, established technology company, but work side-by-side with a small, dynamic team of talented professionals.
• Fast-paced environment with big goals and the opportunity to make a big impact.

Top five reasons to come to PlanSource:

#5: Join the Vista Family. In March 2019, Vista Equity Partners acquired PlanSource, marking a new phase of growth. Vista’s portfolio of technology and software companies collectively make up the 4th largest software ecosystem in the world.

#4: PlanSource is highly rated with our customers. Be proud of our sophisticated cloud-based technology that meets the needs of even the most complex benefit programs.

#3: Success is rewarded. With more than just a pat on the back, your success is recognized and rewarded. We take care of our employees in every way we can, with comprehensive benefits, employee recognitions, and a commitment to wellbeing.

#2: You can grow and develop professionally. PlanSource has a great track record of internal promotions within the company and offering development plans and tracks to pursue your personal and professional goals.

#1: Share our values. Be part of a team that values diversity and representation in all levels of the organization. Be part of a team that gives back to local communities and is actively aware of their social and environmental impact.

PlanSource is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. Our employees are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

We celebrate and support our employees’ diversity in age, color, disability, ethnicity, cultural beliefs, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status and other characteristics that make our employees unique.

If you’re selected, you’ll receive your offer and be asked to complete a background check. This will include a drug screen, criminal record search and verification of previous employment and/or education.

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