Lloyds Bank

End Date

Thursday 24 July 2025

Salary Range

£90,440 - £106,400

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

Machine Learning As a Service Lab is enabling Lloyds Banking Group deliver on its mission of Helping Britain Prosper by building foundational AI infrastructure to support the bank’s AI led transformation to deliver better customer outcomes. We are continuing to invest in our platforms to scale the use of generative and agentic workflows across the bank. You will be joining at an exciting inflection point where you will have a say in defining how we scale the use of AI.

Job Description

JOB TITLE: AI/ML Product Owner

SALARY: £90,440 - £106,440

LOCATION: London

WORKING PATTERN: Hybrid, 40% (or two days) in the London office.

About this opportunity:

The Machine Learning As a Service Lab is at the forefront of building cutting-edge AI infrastructure for Lloyds Banking Group, empowering teams to create impactful, end-to-end AI solutions that elevate our products and drive deeper customer engagement. Our mission supports Lloyds' vision of Helping Britain Prosper, and as we ramp up our focus on generative and agentic AI, we’re excited to expand our product team, fuelling faster platform innovation and unlocking new levels of engineering productivity.

In this dynamic role, you’ll play a key part in shaping the future of AI infrastructure at Lloyds. If you’re passionate about AI and have a strong background in AI/ML infrastructure, we want you to help us push boundaries and make a real difference.

Here’s where you’ll make a difference –

• Setting a long term vision for your product and work with a cross functional team of Engineers to deliver them
• Partner closely with our different lines of business and work closely with end users to deeply understand their requirements, assess trade-offs and prioritise your backlog for delivery in alignment with team priorities
• Comfortable having difficult prioritisation conversations with stakeholders and achieving consensus
• Drive innovation by identifying emerging technologies and opportunities to integrate cutting-edge AI/ML capabilities into our infrastructure.
• Act as a champion for ethical AI, ensuring that our solutions are developed and deployed responsibly.

Your contributions will be pivotal in enhancing our AI infrastructure, making it more robust, scalable, and capable of driving significant business outcomes. You will be at the heart of a team that is revolutionising the way we leverage AI to serve our customers and improve their experiences.

About us

We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

What you’ll need

• Proven experience as a Product Owner in AI and Machine Learning platforms or infrastructure teams.
• Ability to break down high-ambiguity problems into a strategic roadmap with clear solutions while assessing trade-offs.
• Leadership skills in driving a clear product vision, managing product backlogs, and ensuring the achievement of outcomes and deliverables.
• Strong background in collaborating with technical and cross-functional teams to implement changes effectively.
• Track record of fostering an excellent team environment that attracts and retains top talent.
• Exceptional influencing and dependency management skills to achieve alignment at all organizational levels.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.