Herc Rentals

If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 total revenues reaching approximately $3.6 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 450+ locations and has about 7,600 employees in North America as of March 31, 2025.

Job Purpose

Herc Legal Analyst ensures that the best collection effort is expended on customer accounts to maximize cash collections and minimize Bad Debt. This position reports directly to the Customer Account Supervisor with delegated duties such as training and mentoring teams to exhaust all efforts to avoid Bad Debt write-off. Responsible for handling escalated collection issues, work-out plans and settlement offers. Solid B2B collections experience is needed in order to provide the best level of customer service while identifying high risk accounts with cash flow issues. Excellent customer service, negotiation skills and attention to details are required to help promote long-term business relationships with our customers and Internal Business Partners. Collection procedures have been developed to provide a systematic way of dealing with delinquent accounts while also retaining our customer’s loyalty and driving successful business results.

What you will do...

• Assist Customer Account Supervisors in training and mentoring collection teams.
• Provide and articulate Bad-Debt Reporting such as Bad Debt Write-offs, Recovery and other calculations.
• Coordinate Lien and Bond Claims with appropriate Internal / External Business Partners.
• Receivables reporting analysis via Excel, Access, etc. to enable rapid, fact based decision making and economic thinking.
• Utilize appropriate judgment in releasing/holding orders, processing adjustment disputes, resolving unapplied payments and possible account suspension due to non-payment.
• Recommend account suspensions, re-activations and referrals to Third-Partly Collectors and Attorneys.
• Take proactive measures to escalate uncollectible accounts and bring material changes to department heads regarding financial position of customers.
• Process Accounts for Third-Party Collections and Bankruptcy
• Maintain relationships with Internal and External Business Partners to drive efficiencies in processes.
• Assist in projects, process improvements, and other collection related tasks as identified by management.

Requirements

• 3–5 Years’ experience with Third-Party Agency and Bankruptcy Laws
• At least two years of prior Analysis Reporting and B2B Collection experience

Skills

• Ability to work with minimal supervision and think logically & constructively
• Advance Microsoft Excel and Word
• Creative Problem Solver
• Organizational and Time Management Skills
• Skilled in both Verbal and Written Communication
• Strong Negotiation Skills
• Strong sense of Urgency and Customer Focus
• Team Leadership and Development

Req #: 63724

Pay Range: $60,000- $70,000

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Flex spending and health savings accounts

Virtual Health Visits

24 Hour Nurse Line

Healthy Pregnancy Program

Tobacco Cessation Program

Weight Loss Program

Building Your Financial Future

401(k) plan with company match

Employee Stock Purchase Program

Life & Work Harmony

Paid Time Off (Holidays, Vacations, Sick Days)

Paid parental leave.

Military leave & support for those in the National Guard and Reserves

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Auto & Home Insurance Discounts

Protecting You & Your Family

Company Paid Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Company Paid Disability Insurance

Supplemental Disability Insurance

Group Legal Plan

Critical Illness Insurance

Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

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