Amazon

DESCRIPTION

At the heart of Amazon's customer trust lies Identity Services! As Amazon becomes increasingly integrated into customers' lives, the importance of robust authentication has reached unprecedented levels. Our authentication philosophy is clear - deliver maximum account security while ensuring a seamless customer experience.

We seek an ambitious Technical Program Manager (TPM) ready to advance this mission. The ideal candidate will be passionate about cybersecurity and user experience, excel at tackling intricate challenges, and be energized by managing critical systems operating at massive scale. Join our elite team in developing and maintaining services that process billions of requests per minute.

This position demands exceptional strategic thinking and cross-organizational leadership abilities. The successful candidate must excel at navigating uncertainty and demonstrate strong initiative and accountability.

Key job responsibilities

• Own programs with significant complexity with broad cross-organizational and/or deep architectural impact.
• Drive large engineering efforts that solve significantly difficult problems with complete independence.
• Identify risks/opportunities in technical strategies, architecture(s), in engineering organization structure(s).
• Scope, plan, implement and deliver projects and programs, and collaborate with Program Managers and senior leaders to align with strategic vision and goals
• Drive projects cross functionally, build partnerships with other organizations, and work proactively with business teams to ensure security objectives are met
• Integrate information security into organizational development and processes
• Establish metrics and regular reporting mechanisms
• Support deep dive assessments and ad-hoc data analysis requests
• Deliver findings, recommendations and remediation steps for all activities
• Drive, mature, and improve organizational security, risk identification and remediation processes, and risk tracking mechanisms

About the team

Identity Services manages the global infrastructure that authenticates and identifies every Amazon customer worldwide. Our systems are the backbone of Amazon's operations - without them, business grinds to a halt. We maintain an optimal balance between system performance and agile feature deployment, serving both our customers and developer community. This unique position allows us to drive innovation in critical customer experiences while enabling Amazon's diverse business operations.

BASIC QUALIFICATIONS

• 7+ years of working directly with engineering teams experience
• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.