Amazon

DESCRIPTION

Join Amazon Global Logistics as a Salesforce Technical Program Manager, focusing on marketing automation platforms that help showcase Amazon Global Logistics benefits to Amazon Sellers. This role combines technical expertise with marketing technology to drive innovative solutions through Salesforce Marketing Cloud Account Engagement and related platforms.

Key job responsibilities

• Design and implement technical solutions for marketing automation platforms
• Develop and maintain key data pipelines using Apex code and Visualforce pages
• Lead engineering, compliance, testing, release, and support processes
• Manage integrations between Salesforce and various business systems
• Serve as primary administrator for Marketing Cloud Account Engagement instance
• Perform technical analysis and level-of-effort estimation for new projects
• Troubleshoot and resolve production issues
• Drive process automation and application development
• Collaborate with Marketing and Business Development teams

A day in the life

Your day might start with a morning stand-up with the Marketing team to align on campaign requirements. You'll spend time coding custom solutions in Salesforce, reviewing integration points with various marketing tools, and ensuring data pipelines are operating efficiently. You may troubleshoot technical issues, mentor team members on best practices, or participate in planning sessions for upcoming marketing initiatives. The role offers a blend of hands-on technical work and collaborative problem-solving with cross-functional teams.

About the team

You'll be part of Amazon Global Logistics' dynamic marketing technology team, working at the intersection of technical innovation and marketing strategy. Our team is passionate about creating efficient, scalable solutions that help Amazon Sellers understand and leverage our logistics capabilities. We value continuous learning and embrace new technologies to better serve our customers.

BASIC QUALIFICATIONS

• Bachelor's degree in Computer Science, Information Systems, or related technical field
• 1+ years of professional experience with software development or technical project coordination
• Experience in automating, deploying, and supporting infrastructure
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
• Salesforce Marketing Cloud Account Engagement Specialist certification (Pardot certification)

PREFERRED QUALIFICATIONS

• Experience with marketing automation platforms (e.g., Marketo, HubSpot)
• Additional Salesforce certifications (e.g., Administrator)
• Experience using project management tools
• Knowledge of agile methodologies
• Strong analytical and problem-solving capabilities
• Excellent written and verbal communication skills
• Experience coordinating with cross-functional teams
• If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,800/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.